Useful Tips

Replace damaged or worn out ez-link cards immediately.
Keep your ez-link card clean and dry.

Use more than one ez-link card at the same time.

Expose your ez-link card to direct heat or sunlight for prolonged periods.

Paste stickers or photographs on your ez-link card.

Bend, Scratch or punch holes in your ez-link card

Tap your ez-link card on the card reader mounted on the MRT/ LRT faregates and proceed through the faregate when the green light comes on.

Tap your ez-link card on the card reader more than once.

Bang on the card reader.

Tap your ez-link card on the card readers mounted at the entrance and exit when you board and alight from the bus.

Place your ez-link card within the contact area until the green light comes on.

Keep clear of the card readers when you do not intend to carry out a transaction.

Move to the exit in advance so that you can tap your ez-link card on the exit card reader conveniently when you alight.

Tap your ez-link card flatly on the card reader until a 'beep' sound is heard. Do not wave the ez-link card in front of card reader.

Try tapping your ez-link card again on the card reader or alternative card readers if you encounter an error message.

Insert your ez-link card into the validator meant for printing cash receipts.

Lean or rest on the card reader.

Hit or push the card reader.

Flash your ez-link card repeatedly at the card reader.

Tap your ez-link card before the exit doors open for you to alight. The transfer rebate time of 45 minutes will start from the time you tap your ez-link card on the exit card reader. This is also applicable for feeder services.

Lean or rest on the card reader.

Hit or push the card reader.

Flash your ez-link card repeatedly at the card reader.