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General Enquiry

For queries on the Auto Credit Card Top-up facility and EZ-Online, please call 6496 - 8300.
Operating Hours: 0800 - 1800 daily except public holidays

For all transit-related queries, including bank GIRO and concession cards, please call TransitLink hotline at 1800-CALL ONE (1800-2255-663)
Operating Hours: 0800 to 1800 daily except public holidays

For queries related to purchases at retail shops, restaurants, etc.
Please call QB at 6238 - 6317.
Operating Hours: 0800 - 1800 daily except public holidays.