For EZ-Reload enabled ez-link cards, please call 6496 8300 (Mon-Sun, 8am to 6pm, excluding public holidays). Please leave a voice mail after operational hours. We will follow up with you on your lost report the next operating day. For the Terms and Conditions on lost EZ-Reload enabled ez-link cards, please click here
If you have lost your PAssion ez-link card, please call 6225 5322.