Free EZ-Link card replacement exercise extended to 7 October 2009

4.5 million have replaced their ez-link cards
Issued By: Land Transport Authority

SINGAPORE, 30 September 2009 – To facilitate current ez-link card holders who have yet to exchange their cards by 30 September 2009, the Land Transport Authority (LTA) is pleased to announce that there will be a further extension of the deadline by one week to 7 October 2009.

LTA has been monitoring the ez-link card replacement exercise, and has observed that in some stations, a number of commuters are still using the old ez-link cards. Thus, all card holders can continue to get a 1-for-1 replacement at any TransitLink Ticket Office and Singapore Post Office from now till 7 October 2009 (please refer to www.transitlink.com.sg for list of Ticket Offices and www.singpost.com for list of SingPost branches)

LTA would like to urge current ez-link card holders to replace their cards before the deadline to avoid any inconvenience. No further extension will be provided after 7 October 2009.

Commuters will not be able to use their old ez-link cards after 30 September 2009. However, card holders can still get a refund on any remaining value in their old card up to 12 years from the date the card is first issued from any Ticket Office.

Updates on cards replaced

The free one-for-one card replacement programme began at the start of 2009 on 9 January. With 92% of public transport trips already being made with CEPAS-compliant cards, the majority of public transport commuters are already using the new CEPAS-compliant cards. 4.5 million ez-link cards have already been exchanged for new CEPAS-compliant cards. Of the remaining old ez-link cards, about 200,000 cards are actively used on public transport.

Public Transit Logo

From 1 October 2009, the Public Transit Logo – which can be found on all CEPAS-compliant cards – will replace the current ez-link logo on MRT, LRT and bus fare card readers.

Group Director Rail (Thomson and Existing Lines), Mr Chua Chong Kheng explains the rationale for the introduction of the logo, “ LTA’s new ticketing system, Symphony for e-Payment, is based on an ‘open platform ’ that allows multiple card issuers who comply with the standard to use the system. This opens up the transit market for more card issuers and provides more choices for commuters. With the discontinuation of the old ticketing system, more card issuers can now enter the transit system. Thus, this is a good time to replace the current ez-link logo on the card readers with the public transit logo which is reflective of a more liberalized card market and complements LTA’s vision for a seamless public transport system.”

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Public Transit Logo

Public Transit logo on Card Reader


List of TransitLink Ticket Offices with extended operating hours
on 1, 2 and 7 October 2009

S/N TransitLink locations with extended operating hours Extended Operation Hours Usual Operating Hours
MRT Stations
1 Ang Mo Kio 7am – 9pm 8am – 9pm
2 Bedok 7am – 9pm 10am – 9pm
3 Yishun 7am – 9pm 10am – 9pm
4 Woodlands 7am – 9pm 10am – 9pm
5 Tampines 7am – 9pm 8am – 9pm
6 Admiralty 9am – 9pm 10am – 9pm
7 Pasir Ris 9am – 8pm 12pm – 7.30pm
8 Sembawang 9am – 8pm 12pm – 7.30pm
9 Yee Tee 9am – 8pm 10am – 8pm
Bus Interchanges
10 Boon Lay 7am – 9pm 8am – 9pm
11 Serangoon 9am – 8pm 10am – 8pm

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