EZ-Link is making the move to SimplyGo

Update your EZ-Link today to experience the benefits first-hand!

 

Why SimplyGo?

Launched by Land Transport Authority (LTA), SimplyGo, an account-based ticketing platform, enables commuters to top up on-the-go and view fares anytime, anywhere and more!

With EZ-Link making the move to SimplyGo, you will still be able to use your favourite EZ-Link cards and charms while enjoying all the new perks. When you link your account-based EZ-Link to the EZ-Link app, you can also enjoy remote top-ups for your family/friends, earn reward points and more!

Click here to find out more about SimplyGo!

Perks for you!

Skip the queues and top up on the go!

Your account-based EZ-Link card/charm/wearable allows you to top it up via the EZ-Link app on your Android or iOS devices. No more long queues and wallet-fumbling.

Top up on behalf of others.

Top up for your family members anytime, anywhere. You can do so by adding their EZ-Link to your registered EZ-Link account.

Tracking your travel spending has never been easier.

Keep track of your travel expenditure and history easily through your registered EZ-Link account. Review both individual trip fares as well as total expenditure.

Earn reward points!

Earn reward points for every transaction made with your account-based EZ-Link.

Lost your card?

Block your card via the app to prevent unauthorised usage.

Receive instant updates.

Get notified via push notifications for every transaction made and if there is a low balance. Remember to enable push notifications via your app settings.

Auto Top-up

Ease of application with Auto Top-up service for your EZ-Link.

Things to note:

1. The process of updating your card is non-reversible.

2. Account-based EZ-Link cards cannot be used to pay for ERP and carpark charges.

Continue using your existing EZ-Link cards for motoring payments and we highly encourage you to sign-up for our Auto Top-up service which takes away your worries of having insufficient value in your cards. EZ-Link cards are also future-proofed with the upcoming ERP 2.0 system to be introduced in 2021. Alternatively, you can also purchase the EZ-Link x Touch ‘n Go motoring card which has an additional TNG purse for cross-border travels.

3. You should always maintain a min. of $3* in your account-based EZ-Link in order to board the bus or train.

* Have a peace of mind about your card balance when you add your account-based EZ-Link card to the EZ-Link app and turn on notifications to receive low balance alerts.

4. Card balance and trip fares will not be displayed on bus readers and fare gates.

However you can view these details anytime, anywhere via the EZ-Link app.

5. Please allow up to 10 minutes for top-ups to take effect.

Scenario Account-based
EZ-Link 		EZ-Link card
Top up via the EZ-Link app without the presence of the physical card
Receive push notifications for every trip via the EZ-Link app
Available for retail usage

* More merchants will be available progressively.
Block lost cards remotely within 30 mins

* Via the EZ-Link app.
Available for ERP and Carpark Usage
View card balance and trip fares on-the-go
Immediate approval for Auto Top-up application

* Via the EZ-Link app.

How do I update my EZ-Link?

Where can I get an account-based EZ-Link card?

You can purchase them at the following TransitLink Ticket Offices
OR
Update your existing EZ-Link card or charm at any General Ticketing Machine, Add Value Machine or visit any TransitLink Ticket Office.

How do I know if my EZ-Link is updated?

How do I add my account-based EZ-Link on the app?

Step 1:

Download the EZ-Link App from Google Playstore, Apple Store or Huawei Gallery

Step 2:

Launch the app and sign-up as user

Step 3:

Register your account-based EZ-Link card by keying in the CAN number located on the card

Step 4:

Switch on your notifications to receive low balance alerts and other EZ-Link information via the app

Step 5:

Start enjoying the new EZ-Link experience

How do I top up on the go?

Step 1:

Launch the EZ-Link app

Step 2:

Click on the account-based EZ-Link

Step 3:

Look for the ‘Top Up’ icon

Step 4:

Choose the amount you want to top up with & select your preferred payment method

Step 5:

Press ‘Confirm’ and it will be done

Where can I use my account-based EZ-Link?

The account-based EZ-Link is accepted across public transport in Singapore. You can also use your account-based EZ-Link for retail purchases at the selected retail merchants here.

Auto Top-up for your account-based EZ-Link

With no convenience fees, Auto Top-up can be registered for your account-based EZ-Link via the app with your credit card! Skip the queues and save time.

Having the Auto Top-up service would also mean you do not have to worry about insufficient funds in your account-based EZ-Link for your daily commute.
Click here to find out more!

Current users on Auto Top-up:
Current Auto Top-up users will continue to have Auto Top-up enabled after updating your EZ-Link.

New users:
Apply for Auto Top-up via the EZ-Link app.

FAQs

View the FAQs on account-based EZ-Link cards

Download the EZ-Link app today!