Have an expiring EZ-Link card? Exchange yours for a brand new EZ-Link card

 

Beep Beep! Hurry, get your very own limited edition Looney Tunes EZ-Link card at a subsidized price of only $3 before 31 Dec 2021 when you exchange it for your expired or expiring EZ-Link cards at any TransitLink Ticket Office!*

Don’t let months pass by! A Refund Service Charge of $1 will be charged per month for cards that have expired for 2 years or more until the value is refunded or fully depleted.

Terms & Conditions

Before you head down to the TransitLink Ticket Office, do make sure you have read these terms and conditions:

  • Valid only for adult EZ-Link cards that are expiring/expired before 31 December 2021.
  • $3 will be deducted from the old EZ-Link card for the purchase. No cash payment shall be accepted. In the event that the old EZ-Link card has insufficient value, cardholders may either top up the old EZ-Link card or use any other valid EZ-Link card for payment.
  • Remaining value in the old EZ-Link card will be transferred to the new EZ-Link card. Once the old EZ-Link card is refunded, the card will be terminated.
  • Cardholders with EZ-Reload (Auto Top-Up) may continue using the EZ-Link card until expiry.
  • Each person is limited to 1 Looney Tunes EZ-Link card at $3 per EZ-Link card that expires before 31 December 2021.
  • Not applicable for Concession Cards, PAssion Cards, Bank Co-Brand Cards, Corporate Cards and NETS FlashPay.
  • Locations of sales of the Looney Tunes EZ-Link cards and availability of designs shall be at EZ-Link’s discretion and on while stocks last basis which may be subjected to change without prior notice.
  • Please check your EZ-Link card expiry. Your EZ-Link card is valid for use for 5 years from the date of issue.
  • From 1 Nov 2016, a Refund Service Charge of $1 will be charged per month for EZ-Link cards that have expired for 2 years or more. It will be deducted from the remaining stored value (if any), until the card is refunded or fully depleted.
  • Other EZ-Link Terms and Conditions apply.

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Want to find out your EZ-Link card expiry date? Download the EZ-Link app  and tag the card to your account to check!

Here’s other ways you can check for your card expiry.

 

*Design is based on availability at TransitLink Ticket Offices.

FAQs for changing your expiring or expired EZ-Link cards

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Q2. What kinds of EZ-Link cards can be exchanged at the subsidized rate ?

Only CEPAS-compliant Adult Anonymous EZ-Link cards qualify for the campaign. If you have a faulty EZ-Link card, please approach any TransitLink Ticket Office for assistance.

The types of EZ-Link cards which are not eligible include:

  • Bank co-brand credit or debit cards (Eg. EZ-Link Imagine American Express® Prepaid Card, FEVO Prepaid MasterCard®)
  • Corporate cards
  • Refunded EZ-Link cards
  • Single trip ticket cards
  • Sony EZ-Link cards

In addition, holders of concession cards and NETS FlashPay cards are also not eligible for the campaign.

Customers with Adult Anonymous EZ-Link cards that are tied to the EZ-Reload (Auto Top-Up) facility are encouraged to purchase and apply EZ-Reload (ATU) again for their new card. Note that EZ-Reload (ATU) will not be terminated for your old card. You may use it till its expiry date.

The issuance of new cards for expiring PAssion EZ-Link cards and bank co-brand credit or debit cards (with EZ-Link function) will be managed by the respective banks and issuing organizations.

Q3. What if my card is on EZ-Reload (Auto Top-Up)?

Customers with EZ-Link cards on EZ-Reload (Auto Top-Up) are eligible to purchase the subsidised EZ-Link card at $3. Please note that EZ-Reload (ATU) will not be disabled on your old card and you can continue to use it till expiry. You are highly encouraged to apply for EZ-Reload (ATU) for your new card to continue uninterrupted service.

Q4. Will I still receive a free ez-link card with EZ-Reload (Auto Top-Up) applied for me via mail if my card expires before 31 December 2021?

No, customers on EZ-Reload (Auto Top-Up) with cards expiring before 31 December 2021 are now eligible for the purchase a new EZ-Link card at a subsidized cost of $3. You are highly encouraged to apply for EZ-Reload (ATU) on your new card purchased. You can continue to use your expiring card to continue to enjoy the EZ-Reload (ATU) service until the card’s expiry date.

Q5. Why is my Concession Card not eligible for this campaign?

The campaign is only applicable to cards issued by EZ-Link.
Concession cards are issued by the Land Transport Authority to enable concessionary fare travel.

Q6. Why is my NETS FlashPay card not eligible for this campaign?

NETS FlashPay cards are not issued by EZ-Link Pte Ltd.