Who can participate?

The Lucky Draw is open to all individual Singapore citizens and residents of the Republic of Singapore who are (i) aged 18 and above as at the start of the promotional period (if you are under the age of 18, you should obtain the consent of your parents or legal guardians before participating or submitting any personal information.

When does the promotion start and end?

The Promotion will run from 14 April 2015 – 31 May 2015.

How to participate?

Step1: Install LINE app on your compatible smartphone.

Step 2: Follow EZ-Link’s LINE Official Account on LINE. Once you have successfully followed LINE Event Singapore, you will receive a Welcome message on CHAT with the Promotion participation instruction.

Step 3: Type “EZ-Link EZ-Reload”  and you will instantly enter into the lucky draw for a chance to win EZ-Link free top-up.

Each Participant can send an Entry not more than once every day from 10am onwards during the Promotion Period.

Can a participant win more than 1 time for the same draw?

Throughout the Promotion, a Participant can only receive a maximum of ONE (1) Coupon. In other words, once a Participant receives a Coupon, he/she will not be eligible to receive a second Coupon.

Can you transfer the prize to another person?

Prizes won are not transferable, or exchangeable or redeemable for cash, but only as top-up values in their ez-link cards. Each prize is only entitled to be in one (1) ez-link card top-up. Winners are responsible for collecting in person any prizes won.

How do you know you have won?

There will be a daily notification and electronic draw during the promotional period. Winners will be notified immediately through LINE mobile application.

How do you claim your winnings?

1. From the day of winning, winners will have 3 calendar days to provide the requested information necessary for top-up.

2. Upon receipt of the winner information and at the last calendar day (given that it is filled out correctly), the top-up amount will be registered to the CAN ID the User provided within five (5) business days. LINE will notify winners once the card is ready for top-up.

3. The winner will have 3 months to synchronize the top-up amount to their card once the top-up is registered in order to redeem the prize. All un-synchronized cards after this 3 months will strictly be considered invalid and will not be entertained.

4. Winners of the event have the following locations to synchronize their cards: AXS machines, My EZ-Link Mobile app and OCBC ATMs.