Refunding your EZ-Link

Looking to obtain a refund of your EZ-Link card or you have a EZ-Link card that is expired/expiring soon? Check out the convenient refund locations below!

Refund Channels and Locations

For valid non-expired EZ-Link cards
Get your immediate refunds (for cards with remaining value <$80) at:

SimplyGo Ticket Offices , Concession Card Replacement Offices and Ticketing Service Centres located at MRT stations, bus interchanges and Integrated Transport Hubs.

Passenger Service Centres within most MRT stations.

*For cards with remaining value equals to or above $80, a deferred refund will be processed.

For SimplyGo EZ-Link cards
Get a deferred refund at:

SimplyGo Ticket Offices located at MRT stations and bus interchanges. Your basic particulars, nominated EZ-Link CAN ID/bank account details for the refund will be required. The deferred refund will take up to 14 working days to be processed.

For expiring EZ-Link cards before
31 December 2024

Get a subsidised EZ-Link card at only $3 and continue your journey with us! Simply exchange your EZ-Link card that is expiring/expired before 31 December 2024.

Visit any SimplyGo Ticket Office to get your subsidised card now. You can also perform a deferred refund of your EZ-Link that has expired at the SimplyGo Ticket Office.

You can check your card expiry at:
  • EZ-Link app
  • General Ticketing Machines
  • SimplyGo Kiosks

*Note: For expired PAssion co-brand card, please proceed to any community centre for refund requests instead.

Any questions?

> View the FAQs on
EZ-Link cards