EZ-Link is making the move to SimplyGo

Upgrade your current EZ-Link card to a SimplyGo EZ-Link card (Account-based card) to enjoy greater convenience and experience the benefits first-hand!

 

Why SimplyGo?

Launched by Land Transport Authority (LTA), SimplyGo, an account-based ticketing platform, enables commuters to top up on-the-go and view fares anytime, anywhere and more!

With EZ-Link making the move to SimplyGo, you will be able to use your existing EZ-Link cards and charms while enjoying the benefits. Pair your SimplyGo EZ-Link card (Account-based card) to the EZ-Link app to enjoy remote top-ups without having to queue at ticketing machines, track your travel spend, earn reward points and more!

Perks for you!

Skip the queues and top up on the go!

Your SimplyGo EZ-Link card/charm/wearable allows you to perform top-ups via the EZ-Link app on your Android or iOS devices. Skip the hassle of queueing and no wallet-fumbling!

Top up on behalf of others.

Top up for your family members anytime, anywhere. You can do so by adding their EZ-Link to your registered EZ-Link account.

Tracking of your travel spending has never been easier.

It’s easy – keep track of travel expenditure and transaction history through your registered EZ-Link account. Alternatively, you can check your transaction history at ticketing machines. Get to review both individual trip fares as well as the total expenditure with ease!

Earn reward points!

Earn reward points for every transaction you make with your SimplyGo EZ-Link card!

Lost your card?

Instantly block your card via the EZ-Link app to prevent unauthorised usage.

Receive instant updates.

Receive transaction and card-balance alerts via push notifications. Remember to enable push notifications for the app.

Auto Top-up

Compatible with Auto Top-up so you’ll always have sufficient funds!

Things to note:

1. The process of updating your card is non-reversible.

2. SimplyGo EZ-Link cards cannot be used to pay for ERP and carpark charges.

Use your existing EZ-Link cards for motoring payments. We highly encourage you to sign up for our Auto Top-up service which takes away your worries of having insufficient value in your cards. EZ-Link cards are also future-proofed with the upcoming ERP 2.0 system to be introduced in 2021. Alternatively, you can also purchase the EZ-Link x Touch ‘n Go motoring card which has an additional TNG purse for cross-border travels.

3. You should always maintain a min. of $3* in your SimplyGo EZ-Link card in order to board the bus or train.

*Enjoy peace of mind with your card balance when you add your SimplyGo EZ-Link card to the EZ-Link app and turn on notifications to receive low-balance alerts.

4. Card balance and trip fares will not be displayed on bus readers and fare gates.

However you can view these details anytime, anywhere via the EZ-Link app.

5. Please allow up to 10 minutes for top-ups to take effect.

Scenario Upgraded EZ-Link EZ-Link card
Topping up via the EZ-Link app without the need for the presence of the physical card
Push notifications for every trip via the EZ-Link app
Retail Usage

* More merchants will be available progressively.
Remote card blocking for lost cards within 30 mins

* Via the EZ-Link app.
ERP and Carpark Usage
View card balance and trip fares on-the-go
Immediate application for Auto Top-up

* Via the EZ-Link app.

How do I upgrade my EZ-Link card to a SimplyGo EZ-Link card?

Where can I get a SimplyGo EZ-Link card?

You can purchase them at the following TransitLink Ticket Offices
OR
Upgrade your existing EZ-Link card or charm at any General Ticketing Machine, Add Value Machine or visit any TransitLink Ticket Office.

How do I know if my EZ-Link has been upgraded to SimplyGo EZ-Link?

How do I pair my SimplyGo EZ-Link card on the app?

Step 1:

Download the EZ-Link App from Google Playstore, Apple Store or Huawei Gallery

Step 2:

Launch the app and sign-up as user

Step 3:

Register your SimplyGo EZ-Link card by keying in the 16-digit CAN ID found at the back of card.

Step 4:

Switch on your notifications to receive low balance alerts and other EZ-Link information via the app

Step 5:

Start enjoying the new EZ-Link experience!

How do I top up on the go?

Step 1:

Launch the EZ-Link app

Step 2:

Click on your SimplyGo EZ-Link card in-app

Step 3:

Look for the ‘Top Up’ icon

Step 4:

Choose the top-up amount and select your preferred payment method

Step 5:

Press ‘Next’ and you are done!

Where can I use my SimplyGo EZ-Link card?

The SimplyGo EZ-Link card is accepted as a mode of payment on public transport in Singapore. You can also use it for retail purchases at selected retail merchants listed here.

Auto Top-up for your SimplyGo EZ-Link card

Skip the queues and save time with Auto Top-up!
With no convenience fees, Auto Top-up can be registered for your SimplyGo EZ-Link card via the EZ-Link app with your credit card!

With Auto Top-up, you don’t ever have to worry about insufficient funds in your SimplyGo EZ-Link card for daily commute and retail purchases!

Click here to find out more!

Current users on Auto Top-up:
Current Auto Top-up users will continue to have Auto Top-up enabled after upgrading your EZ-Link card.

New users:
Apply for Auto Top-up via the EZ-Link app.

FAQs

View the FAQs on SimplyGo EZ-Link cards

Download the EZ-Link app today!