Charms and Wearables
About EZ-Link charms and wearables
An EZ-Link charm is a special EZ-Link in the form of a trinket. It makes use of contactless technology designed by EZ-Link to make using EZ-Link smarter and trendier.
An EZ-Link wearable takes on other forms that can be worn around watchbands or wristbands.
Functioning in exactly the same way as an EZ-Link card, EZ-Link charms/wearables can be used on buses, trains, taxis, and even on retail and vending outlets which accept EZ-Link for payment.
All EZ-Link charms/wearables are sold without stored value.
To activate this EZ-Link charm, please top it up at a Self-Service Top-Up Machine before pairing it with the EZ-Link app.
- Place the charm flat on the reader as shown on the image below, ensure that the charm is placed in the center of the reader.
- Note: If the reader is unable to detect the charm, simply move the charm around the reader’s area.
- Note: If the reader is unable to detect the charm, simply move the charm around the reader’s area.
- Do not move the charm once it has been detected by the reader to avoid any disruption to the transaction.
- For Top-ups (GTM, SimplyGo Kiosk etc.)
- Ensure that the transaction is successfully completed as reflected on the machine’s display before removing the charm from reader.
- Note: Avoid placing any item near the charm or between the reader and the charm that may interfere with the transaction.
- Note: Avoid placing any item near the charm or between the reader and the charm that may interfere with the transaction.
- For payment – gantry / on-board buses (i.e. Bus / Trains)
- (a) Observe the display and sound from the devices (fare gates or bus entry/exit processors) for clear indication that the transaction is successfully completed before entering or exiting the area.
- Note: Avoid placing any item near the charm or between the reader and the charm that may interfere with the transaction.
- Note: Avoid placing any item near the charm or between the reader and the charm that may interfere with the transaction.
- For faregates on the Thomson East-Coast Line (TEL), please tap as shown on the image below (at the bottom edge of the screen, and not the middle).
- Note: If the reader is unable to detect the charm, simply move the charm around (left/right, up/down) the reader’s area.
EZ-Link charms and wearables function just like any EZ-Link card and can be accepted at all EZ-Link acceptance points; it can be used for public transport, shopping and dining.
Simply tap your EZ-Link charm/wearable like you would with a normal EZ-Link card to make your payment.
You can top up your EZ-Link charms/wearables at all EZ-Link card top up channels. For full listing, please visit https://www.ezlink.com.sg/card/top-up-refund
EZ-Link charms/wearables are available at EZ-Link Official Store on Shopee and Lazada, EZ-Link Vending Machines and participating channel partners.
*Designs and stocks are subjected to availability.
Follow our Facebook page, EZ-Link, for the latest updates and news on new EZ-Link charms/wearables coming your way.
The validity of the EZ-Link charms/wearables is three (3) years from the date of encoding.
Download the EZ-Link app and link your card, charm and wearable to keep track of the expiry date.
Currently all EZ-Link charms/wearables are only available in Adult Anonymous option.
Al EZ-Link charms/wearables are sold without warranty.
All items sold are final. No exchange or refund is allowed.
EZ-Link charms/wearables are sold without warranty. However, if your charm/wearable is found to be defective within 6 months from the date of purchase, please call our customer service hotline at 6496 8300 (Operational hours are from Mon-Sun, 8am to 6pm, excluding public holidays) for assistance.
Please note:
- Customers are advised to retain their proof of purchase
- Items must be in its exact packaging and condition for returns/exchange
- EZ-Link’s terms and conditions (as found at https://www.ezlink.com.sg/terms/) is applicable