Charms and Wearables

About EZ-Link charms and wearables

An EZ-Link charm is a special EZ-Link in the form of a trinket. It makes use of contactless technology designed by EZ-Link to make using EZ-Link smarter and trendier.

An EZ-Link wearable takes on other forms that can be worn around watchbands or wristbands.

Functioning in exactly the same way as an EZ-Link card, EZ-Link charms/wearables can be used on buses, trains, taxis, and even on retail and vending outlets which accept EZ-Link for payment.

Look for the SimplyGo logo/text when you check if your EZ-Link charm/wearable is on SimplyGo through the following channels:

No, the Auto Top-up facility will not be terminated. The service will automatically be continued when you upgrade your charm/wearable at the Ticketing Machine.

To activate your EZ-Link charm, please top it up at a Self-Service Top-Up Machine before pairing it with the EZ-Link app.

All EZ-Link charms/wearables are sold without stored value.

  1.  Place the charm flat on the reader as shown on the image below, ensure that the charm is placed in the center of the reader.
    • Note: If the reader is unable to detect the charm, simply move the charm around the reader’s area.
  1. Do not move the charm once it has been detected by the reader to avoid any disruption to the transaction.

 

  • For Top-ups (GTM, SimplyGo Kiosk etc.)
  1.  Ensure that the transaction is successfully completed as reflected on the machine’s display before removing the charm from reader.
    • Note: Avoid placing any item near the charm or between the reader and the charm that may interfere with the transaction.

  • For payment – gantry / on-board buses (i.e. Bus / Trains)
  1. (a) Observe the display and sound from the devices (fare gates or bus entry/exit processors) for clear indication that the transaction is successfully completed before entering or exiting the area.
    • Note: Avoid placing any item near the charm or between the reader and the charm that may interfere with the transaction.
  • For faregates on the Thomson East-Coast Line (TEL), please tap as shown on the image below (at the bottom edge of the screen, and not the middle).
    • Note: If the reader is unable to detect the charm, simply move the charm around (left/right, up/down) the reader’s area.

 

EZ-Link charms and wearables function just like any EZ-Link card and can be accepted at all EZ-Link acceptance points; it can be used for public transport, shopping and dining.

Simply tap your EZ-Link charm/wearable like you would with a normal EZ-Link card to make your payment.

You can top up your EZ-Link charms/wearables at all EZ-Link card top up channels and on the EZ-Link app. For full listing, please visit https://www.ezlink.com.sg/card/top-up-refund

EZ-Link charms/wearables are available at EZ-Link Official Store on Shopee and Lazada, EZ-Link Vending Machines and participating channel partners.

*Designs and stocks are subjected to availability.

Follow our Facebook page, EZ-Link, for the latest updates and news on new EZ-Link charms/wearables coming your way.

The validity of the EZ-Link charms/wearables is three (3) years from the date of encoding.

Download the EZ-Link app and link your card, charm and wearable to keep track of the expiry date.

Currently all EZ-Link charms/wearables are only available in Adult Anonymous option.

Al EZ-Link charms/wearables are sold without warranty.

All items sold are final. No exchange or refund is allowed.

EZ-Link charms/wearables are sold without warranty. However, if your charm/wearable is found to be defective within 6 months from the date of purchase, please call our customer service hotline at 6496 8300 (Operational hours are from Mon-Sun, 8am to 6pm, excluding public holidays) for assistance.

Please note:

  1. Customers are advised to retain their proof of purchase
  2. Items must be in its exact packaging and condition for returns/exchange
  3. EZ-Link’s terms and conditions (as found at https://www.ezlink.com.sg/terms/) is applicable