Make a change with us Be part of our team – join us!

Why join us?

At EZ-Link, we are more than just the people behind a card. We are the enablers of connecting people, creating smoother journeys for the young and old.

For 18 years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

Working hand in hand with the nation to build a truly smart and digital home, we have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth.

At the forefront, our app continues to lead new initiatives and collaborations that excite our users. Make a positive impact and join us on this fulfilling, incredible journey.

Life at EZ-Link

icon-passion-commitment

Passion & commitment

We embark on great things to make a difference, for Singapore.

icon-innovation

Innovation

We think out-of-the-box for inspirations to create the best experience for our customers.

icon-empowerment

Empowerment

We listen and trust our people to take ownership and make sound decisions.

icon-growth-development

Growth & development

We listen and trust our people to take ownership and make sound decisions.

Work hard, play harder

Teamwork is key – we embrace social interactions to get to know our colleagues better.
We also believe in work-life balance.

Career opportunities

To apply, please drop us an email at

Who are we?

At EZ-Link, we are more than just the people behind a card.
We are the enablers of connecting people, creating smoother journeys for the young and old.
For nineteen years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department

As an Assistant Manager, you will work closely with internal and external stakeholders in an agile environment. Reporting to the Head of Department, you will work alongside the Marketing Communications team and stakeholders from various departments. In doing so, you will be at the forefront of transformation in EZ-Link.
Develop marketing plans for EZ-Link products, collaborate with the business & product teams to promote awareness and increase acquisition and usage for EZ-Link products, and working effectively with both internal and external stakeholders are how we define and measure success in EZ-Link. You will be part of contributing towards achieving results in your day-to-day role.

Roles & Responsibilities

You will:
• Develop marketing strategies and campaigns on online and offline platforms
• Collaborate and liaise with agencies on the creation and execution of marketing plans, product positioning, development of creative briefs
• Work with internal and external stakeholders to ensure timelines and deliverables are met for the execution of campaigns
• Collaborate with Digital Lifestyle and Payments team on services that will increase the usage and acquisition.
• Work with product teams on new feature updates on the EZL App to ensure smooth customer journey and execution of marketing plan for Account-based EZ-Link.
• Assist in the development and management of social media strategies for the company
• Develop and preparation of marketing collaterals and communication materials
• Assist with the department’s administrative/logistics work, and help out at events when required.

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.

If the above energizes and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

An ideal candidate should have the following

• Diploma/Bachelor’s Degree in relevant field
• At least 4-5 years of experience in Marketing Communication
• Strategic and open to new organization structure and procedures
• Strong ability to work with different teams and to prioritize tasks
• A good team player with ability to work well independently
• Contribute to ideas and willingness to try new approach and strategies

We regret that only shortlisted candidates will be notified.

Who are we?

At EZ-Link, we are more than just the people behind a card.
We are the enablers of connecting people, creating smoother journeys for the young and old.

For nineteen years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department

As an Assistant Manager, you will work closely with CS team and other stakeholders in the company. Reporting to the CS Manager, and working alongside a team of Customer Service representatives, you will co-drive all customer service activities related to EZ-Link products and services via the various service touch points, to ensure overall achievement of CS SLAs, and in doing so, be at the forefront of transformation in EZ-Link.

Roles & Responsibilities

You will:

  • Assist CS Manager to oversee the entire Customer Service Portfolio in EZ-Link, and alignment with the company’s objectives and digital transformation.
  • Co-drive all customer service activities related to EZ-Link products and services via the various service touch points, to ensure overall achievement of CS SLAs
  • Interact with staff of all levels and Departments, and ensure that the company is able to abide by the EZ-Link Customer Charter
  • Monitor and improve the overall performance of the teams’ operations, and service platforms

Project Management

  • Assist CS Manager on delivery of projects
  • Work closely with vendor on project progression to ensure smooth execution of projects
  • Facilitate discussion, decision making processes on project progression, utilizing agile way of working
  • Ensure proper resource allocation within allocated budget
  • Track project performance to monitor and track performance accordingly
  • Able to update management and HOD timely

Service Quality Assurance

  • Review feedbacks from customers and customer service officers in formulating improvements to current services and developing new services. Where necessary, highlight areas of concerns with other Departments of the organization on possible enhancements/improvements.
  • To keep an updated manual of EZL product/service information, processes and FAQs which are used by CS team and outsourced call centre, and provide refresher training to Call Centre Team on EZL’s products and services.
  • Facilitate improvement progress with collaboration from internal and external stakeholders
  • Conduct call audits and project trainings for CS staff and Call Centre

An ideal candidate should have the following:

  • Degree/Diploma or equivalent certifications
  • At least 3 years of working experience in Customer Service and Project Management, preferably familiar in Agile methodology
  • Excellent verbal and written communication skills
  • Excellent multi-tasking skills
  • Ability to perform under pressure
  • Ability to work independently and be a good team player
  • Positive learning attitude to review incumbent processes constantly
  • Experienced in handling outsourced vendors

 

We regret that only shortlisted candidates will be notified.

Who are we?

At EZ-Link, we are more than just the people behind a card.

We are the enablers of connecting people, creating smoother journeys for the young and old.

For nineteen years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department

As a Data Engineer in the Technology Development Group, you will work closely with agile team members and relevant stakeholders. Reporting to the Team Lead, and working alongside a team of Data Engineers, Software Engineers and Developers you will be responsible for performing responsibilities that are critical to the delivery of EZ-Link’s products, and in doing so, be at the forefront of transformation in EZ-Link.

Creation and maintenance of analytics infrastructure, develop and test of data related components within EZ-Link’s IT system architecture, and create data set processes used in modeling, mining, acquisition, and verification are some examples of how we define and measure success in EZ-Link. You will be part of contributing towards achieving results in your day-to-day role.

Roles & Responsibilities

You will:

  • Responsible for the creation and maintenance of analytics infrastructure that enables almost every other function in the data world
  • Develop, data import / export, maintenance and testing of data related components within EZ-Link IT system architecture such as data tables and processing systems
  • Create data set processes used in modeling, mining, acquisition, and verification
  • Drive the provision and usage of data tools within the organization
  • Engage stakeholder to understand their data need
  • Work within development team to design the data flow and data storage. Provide guideline to developer in implementation. Provision the required database\tables, support and develop application\script.
  • Investigate issues from data point of view. Support stakeholder on the update, automation and mining of data.
  • Work with business analyst and architect closely towards getting more useful data and more self-service usage of data by stakeholders.
  • Work with data analyst on initiative to provide dash board for important and useful real-time data in a user friendly presentation
  • To perform Database maintenance, housekeeping & performance tuning.

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.

If the above energizes and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

An ideal candidate should have the following

  • At least a Degree/Diploma with minimum 3 years of experience in IT (include programming).
  • Experience working with ETL tools/frameworks will be an added advantage.
  • Proficient in SQL programming
  • Have hands on experience on Oracle DB.
  • Have hands on experience on Azure SQL skillsets like Azure Data Lake, blob storage.
  • Data Factory experience will be an added advantage.

 

We regret that only shortlisted candidates will be notified.

Who are we?

At EZ-Link, we are more than just the people behind a card.

We are the enablers of connecting people, creating smoother journeys for the young and old.

For nineteen years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The Department

As an Assistant Manager in the Corporate Services team, you will be playing a “hunter” and campaign motivator role within the company. Reporting to the team Manager, your key function is to be responsible for increasing usage of varies product lines and contributing as a business unit  and driving initiatives to promote and engage with industry partners which includes – corporate stakeholders, car park acquirers/operators, Financial Institutions (FIs) and merchants. You will be comfortable to approach potential customers with the aim of winning new business, engaging and maintain good relationships with existing clients and gaining repeat business wherever possible.

Roles & Responsibilities

You will:

  • drive deep product engagement with our industry partners that includes transport stakeholders, car park acquirers/operators, financial institutions and merchants to develop programmes/campaigns that will increase loyalty to the EZ-Link card in transport and drive overall motoring usage and contributing to the nation’s vision of being a Smart Nation.
  • be responsible for managing the product lines – Motoring Segment which consist of ERP (Electronic Road Pricing) and EPS (Electronic Parking System)
  • manage/grow existing and new VAS (Value Added Service) such as Auto Top-up Corporate and EZ-Link Motoring Service
  • be responsible for developing programmes/campaigns to increase usage patterns within motoring.
  • work closely with LTA (Land Transport Authority), car park operators/acquirer, transport operators, transport stakeholders, merchants, financial institution to develop partnerships and programmes that will increase consumer loyalty and drive EZ-Link card usage in motoring sector.
  • work closely with LTA to ensure carparks are upgraded with CEPAS
  • engage business dialogues with regulators, acquirers, and merchants
  • work closely with Car Park Acquirers to ensure the target list is met with conversion to accept EZ-Link Motoring Service
  • co-sales pitch together with Car Park Acquirer
  • manage client relationship
  • be able to develop and manage a budget to implement such programmes and initiatives.
  • specify market requirements for the current and future products by conducting market researches supported with/by on-going partner relationship management and business analysis.
  • adhere to compliance processes within EZ-Link and with business partners
  • achieve budgeted targets
  • assist the Manager – Digital Lifestyle & Payments on any key special projects and strategic business partnerships.

 

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.

If the above energizes and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

An ideal candidate should have the following

  • Degree in any relevant industry
  • 3 to 5 years in sales, building corporate relationship, account management and partner management experience in the related industry
  • Experience in negotiating business contracts and partnerships
  • Ability to expertly communicate and build lasting relationships with all levels of internal and external stakeholders
  • Energetic/enthusiastic, highly meticulous with an exceptional business mind-set
  • Able to negotiate and influence
  • Good written, oral and communication skills
  • Ability to work independently and collaboratively

 

We regret that only shortlisted candidates will be notified.

Who are we?

At EZ-Link, we are more than just the people behind a card.

We are the enablers of connecting people, creating smoother journeys for the young and old.

For eighteen years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department

As a Senior Executive in the Corporate Services team, you will be playing a “hunter” and campaign motivator role within the company. Reporting to the team Manager, your key function is to be responsible for driving initiatives to promote and engage with industry partners which includes – corporate stakeholders, car park acquirers/operators, Financial Institutions (FIs) and merchants. You will develop programmes/campaigns that will increase loyalty to EZ-Link in the Motoring and Digital Vouchers space, while driving overall corporate usage and contributing to the country’s vision of being a Smart Nation. You will be comfortable to approach potential customers with the aim of winning new business, engaging and maintain good relationships with existing clients and gaining repeat business wherever possible.

Roles & Responsibilities

You will:

  • Grow and manage new & existing business for Corporate Services (Corporate Fleet & Digital Vouchers)
  • Develop programmes/campaigns to increase usages within Corporate Services
  • Work closely with corporates on referral schemes / upcoming projects
  • Work closely with LTA to ensure carparks are upgraded with CEPAS
  • Work closely with FIs on Corporate Clients
  • Build and manage new Corporate Client pipelines
  • Build and manage from FI’s existing Corporate clients
  • Work closely with Car Park Acquirers to ensure the target list is met with conversion to accept EZ-PAY
  • Co-sales pitch together with Car Park Acquirers
  • Brainstorm ideas to promote motoring products within Car Park Operator’s properties
  • Work with FIs on any roadshows and engagement campaigns
  • Key Account Management – Manage and develop close client and business relationship with Key Accounts through business meeting engagements.
  • Adhere to compliance processes within EZ-Link and with business partners while achieving budgeted targets
  • Assist on any key special projects and strategic business partnerships.

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.

If the above energizes and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

An ideal candidate should have the following

  • Diploma or Degree in any relevant industry
  • 1 to 3 years in sales, building corporate relationship, account management and partner management experience
  • Experience in negotiating business contracts and partnerships
  • Ability to expertly communicate and build lasting relationships with all levels of internal and external stakeholders
  • Energetic/enthusiastic, highly meticulous with an exceptional business mind-set
  • Able to negotiate and influence
  • Good written, oral and communication skills
  • Ability to work independently and collaboratively

Who are we?

At EZ-Link, we are more than just the people behind a card.

We are the enablers of connecting people, creating smoother journeys for the young and old.

For nineteen years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department

As an Executive in the Product Partnership & Sales department, you will work closely with vendors, licensors and product manufacturers for product launches. Reporting to the Senior Executive, and working alongside a team of Product Sales professionals, you will manage online sales, marketplace platform, Vending Machine and digital vouchers, and in doing so, be at the forefront of transformation in EZ-Link.

Roles & Responsibilities

You will focus on the following areas:

  • Digital Sales (Ecommerce) and Smart Retail (Vending) Channels
  • Responsible to drive sales revenue of Digital Sales and Retail Channels.
  • Responsible for the management of Online Sales Portal
  • Responsible for the management of marketplace platform
  • Responsible for the management of Vending Machine/Kiosk
  • Listing, manage, planning and implement product launches and promotion for various E-commerce & Vending platforms.
  • Coordinate with internal and external stakeholders for product launches
  • To work with internal and external stakeholders on stocks and logistic arrangement
  • To identify market trends and consumers’ needs, strategize & plan launches and campaigns to promote products to meet Sales Target.
  • Collaborate with cross functional teams to enhance customer experience
  • Work with Customer Service Team to address related customer service matters
  • Work with Finance & Vendors to facilitate timely settlement
  • Digital Voucher (B2C)
  • Product Development & management
  • Partner and Channel management
  • Sales Acquisition

 

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.

If the above energizes and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

An ideal candidate should have the following

  • Degree or Diploma in Business/Ecommerce/Related
  • Fresh Graduates are welcomed
  • Familiar with Ecommerce/Vending/Digital Voucher will be an advantage
  • Effective communication and interpersonal skills
  • Good initiative, Resourceful, Self- motivated, Independent & team player.
  • Proficient in excel. Skills in Photoshop, Photography & Editing would be an added advantage.

We regret that only shortlisted candidates will be notified.

Who are we?

At EZ-Link, we are more than just the people behind a card.

We are the enablers of connecting people, creating smoother journeys for the young and old.

For nineteen years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department

As a Scrum Master, you will work closely with your team members in an Agile team setting. Reporting to the Head of Project Management Office, and working in an Agile team, you will be in charge of facilitating technological projects in the company, and in doing so, be at the forefront of transformation in EZ-Link.

Monitoring & tracking project deliverables, organising and facilitating Agile ceremonies are some ways on how we define and measure success in EZ-Link. You will be part of contributing towards achieving results in your day-to-day role.

Roles & Responsibilities

You will:

  • Guide teams and organisation on how to use Agile/Scrum practices and values to delight customers
  • Guide the project team on getting the most out of self-organisation
  • Assess the Scrum Maturity of the team and organisation and guide the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
  • Be in charge of removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment
  • Organise and facilitate daily stand-ups, conduct requirement estimation, sprint & release planning, showcase, retrospectives, and other related team meetings
  • Facilitate discussions, decision making process, and handle conflict resolution
  • Assist with internal and external communication between various stakeholders
  • Support the Product Owner, especially on maintaining the product backlog

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.

If the above energizes and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

An ideal candidate should have the following:

  • Preferably 2 years working experience as a Scrum Master in an agile environment
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
  • Understand common Agile practices and iterative development practices
  • Awareness and experience with widely successful Agile techniques
  • Experience in team management with the ability to lead and coordinate multi-teams
  • Good communication skills
  • Ability to cope with tight deadlines and adhere to the delivery plan

 

We regret that only shortlisted candidates will be notified.

Who are we?

At EZ-Link, we are more than just the people behind a card.

We are the enablers of connecting people, creating smoother journeys for the young and old.

For nineteen years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department
As an Associate specialist, Azure Cloud you will work closely with team member & vendors. Reporting to the Head of IT Infrastructure & Security, and working alongside a team of Infrastructure & Security professionals, you will ensure that IT infrastructures and security services operate smoothly for your users, and in doing so, be at the forefront of transformation in EZ-Link.
Maintaining, troubleshooting and ensuring compliance in the IT Infrastructure systems and network are how we define and measure success in EZ-Link. You will be part of contributing towards achieving results in your day-to-day role.

Roles & Responsibilities
You will enable the transformation of our Cloud development and operations practices. As a Cloud specialist, you should have a solid understanding of cloud services and be able to lead a team of cross-functional application developers, infrastructure engineers, and security specialists to promote cloud-first architecture and implementations. You will also be responsible for supervising teams to create an atmosphere of trust; seeking diverse views to encourage improvement and innovation; participating in various cloud enablement and advocacy activities, and coaching associates on various deployment models of Cloud.

You should be able to implement large-scale cloud implementations and effectively address information governance and security challenges associated with running workloads on public clouds.
• Provide security architecture support for build, migration, and operation of Azure cloud infrastructure
• Research and evaluate emerging cloud technologies and proactively recommend areas where they can bring business value.
• Develop aspects of the cloud migration initiative, including its impact on infrastructure, networks, and security.
• Define standards and best practices by conducting POCs for new cloud technologies leveraged by the development organization and engineering teams
•Develop a baseline for deliverables to include; network access, restriction of internet-facingresources within the cloud platform, provision and configure computer resources within Azureenvironment
•Provide expertise and serve as subject matter expert regarding Cloud for both infrastructure andapplications in Microsoft Azure
•Work with application teams with their digital Transformation goals and achieve exceptionalresults retaining maximum associate satisfaction
•Work with the IT Security Team, Solution Architects and Security Operations teams with anysecurity-related issues
•Develop, maintain and drive a culture of continuous enhancement for a robust knowledgemanagement system for the Cloud Operations team
•Establish a continuous improvement plan for Cloud Operations, including technology reviews,root cause analysis, action reports analysis, and cloud portfolio review to ensure adequateinfrastructure to provide a suitable operating environment(s) for critical applications.
•Conceptualizing, presenting and executing ideas within a tight schedule, with particularemphases on serving as a technical lead on development projects with on-prem and cloud, or ateam lead or architect across multiple software development projects
•Demonstrate extensive abilities as a lead: supervising teams to create an atmosphere of trust;seeking diverse views to encourage improvement and innovation; participating in various cloudenablement and advocacy activities, and coaching associates on various deployment models ofCloud
•Proven extensive ability to develop Cloud strategy; as well as write, communicate, facilitate, andpresent cogently; to and/or for all levels of IT audiences, and management, includingpresentations, training, and executive briefings
a) Advise application team with azure security
b) Develop a migration strategy for azure security components and overall application components
c) Define the operating procedure in a cloud environment
d) Support with performance tuning and testing activity

Minimum of 1 year as a contributor to the design of distributed and highly available cloud solutions.

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.

If the above energizes and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

An ideal candidate should have the following:
•Bachelor’s Degree in Computer Science or related analytical field, or equivalent experience.
•Minimum of 3-5 years of deploying and supporting cloud services in a large-scale environment.
•Minimum of 3-5 years of experience in one or more cloud providers.
•Minimum of 3-5 years of experience writing in a scripting language that implemented a deployment to the cloud or supported a cloud workload.
•Minimum of 2 years experience working with relational SQL databases and/or NoSQL databases.
•Practical knowledge of web application security.
•An interest in learning new technology
•Excellent communication and interpersonal skills
•Strong ability to work with different teams and to prioritise tasks
•Able to work independently with integrity under minimal supervision and effectively within a team.
•Provide innovative ideas to the team & strong team player.

It would be advantageous if you have knowledge in:
•Microsoft Azure Cloud Administration
•Systems Administration for Windows / Azure Active Directory
•Knowledge in migration to Azure Cloud
•Knowledge in DevSecOps and Agile practice

We regret that only shortlisted candidates will be notified.

Who are we?

At EZ-Link, we are more than just the people behind a card.

We are the enablers of connecting people, creating smoother journeys for the young and old.

For nineteen years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department

As a Senior Executive, you will work closely with team member, member from other departments & vendors. Reporting to the Manager, and working alongside a team of Infrastructure & Security professionals, you will ensure that IT infrastructures and security services operate smoothly for your users, and in doing so, be at the forefront of transformation in EZ-Link.
Maintaining, troubleshooting and ensuring compliance in the IT Infrastructure systems and network are how we define and measure success in EZ-Link. You will be part of contributing towards achieving results in your day-to-day role.

Roles & Responsibilities

You will:
• Ensure that all IT Infrastructures, operations and security services operate smoothly without interruption
• Maintain IT Infrastructure Systems/Network inventory
• Plan, procure and deploy new servers and equipment in EZL Data Centre and Cloud environment
• Maintain and administer IT Systems/Network, Cyber Security Services, EZL Secure clouds and other off-premise hosted environments
• Review and ensure Network/Systems is compliant with IT Security
• Manage Network/Systems backup and disaster recovery operations
• Manage System/Network user accounts
• Diagnose, troubleshoot and resolve IT network/system/security issues and provide post-incident analysis
• Manage, operate & administer Security Information Event Management (SIEM) Appliances.
• Drive and establish Information Security Policy framework and lead the policy development
• Support the implementation of information security architecture, security and risk management best practices and systems/processes to ensure information protection
• Maintain, drive review sessions and edit the formal IT Security policy documents, which are the basis for security related implementations and activities.
• Monitor information security practices. Conduct regular reviews, analysis of relevant security processes, reports and logs and manage policy violations.
• Provide regular updates on security related activities and incidences to the management via comprehensive dashboards and presentations
• Establish and maintain the collaboration with other teams including IT and business departments while communicating security risk to audience from different background/levels
• Maintain awareness of industry best practice and regulatory changes pertaining to information security areas

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.
If the above energizes and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

An ideal candidate should have the following:
Degree or Diploma in Information Technology or Computer Engineering or related discipline
• 3-5 years of experience in an IT Security/Network/Systems role, with familiarity in the following:
• Network configurations for Local Area Network (LAN) & Wide Area Network (WAN)
• Systems configuration in with Windows/Linux Server environment
• Systems configuration in Cloud environment as a System Administrator
• System/Network virtualization especially for VMWare
• Microsoft Active Directory Access control System Administration & Network Security
• An interest in learning new technology
• Excellent communication and interpersonal skills
• Strong ability to work with different teams and to prioritize tasks
• Able to work independently with integrity under minimal supervision and effectively within a team.
• Provide innovative ideas to the team & strong team player.
It would be advantageous if you have knowledge in
• Strong Firewall & Network Administration
• Strong in Microsoft Azure cloud Administration
• Strong in Windows & Linux System Administration
• Knowledge in DevSecOps and Agile practice

We regret that only shortlisted candidates will be notified.

Who are we?

At EZ-Link, we are more than just the people behind a card.

We are the enablers of connecting people, creating smoother journeys for the young and old.

For nineteen years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department

As an Associate/Senior Associate in the Finance (Funds Management & Product Partnering) team, you will work closely with internal and external stakeholders. Reporting to the Senior Manager, and working alongside a team of finance professionals, you will be responsible for the daily funds management operations and support for product/service partnering.

Being responsible for accurate and prompt daily settlement and reconciliation of top-ups and usages with Banks and Merchant Acquirers and monthly cash book closing, cash balance analysis  are how we define and measure success in EZ-Link. You will be part of contributing towards achieving results in your day-to-day role.

Roles & Responsibilities

You will:

  1. Ensure accurate and prompt daily settlement of top ups and usages with Approved Bank, Approved Holder, Card Manager and/or Load/Merchant Acquirers
    • Perform daily funds settlement reconciliation, computation and funds transfer instructions so as to ensure accuracy of funds settlement to respective parties and compliance with established Operations Manual.
    • Monitor the daily funds flow movement and settlement statistics so as to highlight for investigation to relevant departments/parties if there is any unusual surge in statistics or report issues/discrepancies and follow up on closure.
    • Prepare and ensure that all top up and usages are properly accounted for in journal entries and bank reconciliation for monthly closing for respective bank accounts.
    • Maintain accurate and prompt statistics for billing and reporting.
    • Process refunds and claims in accordance to agreed procedures for respective bank accounts.
    • Prepare and analyse the liabilities, cash book and bank accounts for audit and statutory disclosure purposes.
  2. Be responsible for accurate and prompt cash book closing, monthly bank reconciliation, cash balance analysis & audit schedules for top up schemes/other assigned bank accounts.
    • Prepare accurate cash balance analysis & audit schedules after monthly closing.
    • Analyse & identify issues or discrepancies for the top up and follow up for closure with relevant parties.
    • Provide and analyse 3-point reconciliation between cash book balance, liabilities and bank statement for statutory accounts disclosure
  3. Work closely with relevant stakeholders (internal and external) so as to provide effective procedures, support and insights to meet the financial budget targets for relevant products/services assigned.
  4. Be responsible for documenting standard operating procedures for own work portfolio, assist in review work and to streamline/automate relevant work processes so as to achieve operational efficiency.
  5. Collaborate with respective stakeholders to identify, or initiate change and be part of the team to implement process automation so as to deliver operational targets.

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.

If the above energizes and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

An ideal candidate should have the following

  • Bachelor’s Degree in Accountancy, Banking, Finance or equivalent preferable
  • Experience in accounting, cash management and cash book closing environment
  • Experience in daily funds clearing, settlement and reconciliation of financial/digital payment products including foreign currencies in banks or financial institutions is ideal
  • Possess knowledge of emerging payment products in local and regional context
  • Possess knowledge of relevant regulatory and compliance requirements
  • Team player with aptitude to learn and take on challenges
  • Strong interpersonal and communication skills
  • Meticulous and enjoys working in a fast-paced environment

We regret that only shortlisted candidates will be notified.