Make a change with us Be part of our team – join us!

Why join us?

At EZ-Link, we are more than just the people behind a card. We are the enablers of connecting people, creating smoother journeys for the young and old.

For 19 years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

Working hand in hand with the nation to build a truly smart and digital home, we have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth.

At the forefront, our app continues to lead new initiatives and collaborations that excite our users. Make a positive impact and join us on this fulfilling, incredible journey.

Life at EZ-Link

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Passion & commitment

We embark on great things to make a difference, for Singapore.

icon-innovation

Innovation

We think out-of-the-box for inspirations to create the best experience for our customers.

icon-empowerment

Empowerment

We listen and trust our people to take ownership and make sound decisions.

icon-growth-development

Growth & development

With a commitment to invest in our talent, we nurture and groom our employees through the provision of continuous learning and development opportunities in support of their personal and professional growth.

Work hard, play harder

Teamwork is key – we embrace social interactions to get to know our colleagues better.
We also believe in work-life balance.

Career Opportunities

To apply, please drop us an email at

Who are we? 

At EZ-Link, we are more than just the people behind a card.

We are the enablers of connecting people, creating smoother journeys for the young and old.

For twenty years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The Department

As a Full Stack Web Developer, you will work closely with team members in an Agile team. You will work alongside your scrum team, whilst planning and executing testing for both mobile and back-end applications. In doing so, you will be at the forefront of transformation in EZ-Link.

Developing and prioritising test cases and scenarios well are some of the ways your success will be measured in EZ-Link. You will be part of contributing towards achieving results in your day-to-day role.

 

Roles & Responsibilities

You will:

  1. Work in the Agile team and work closely with Product Owners, Business Analysts and other team members to achieve common goals.
  2. Develop/maintain functionalities to support EZ-Link’s Transit and Payment eco-system and legacy applications. (For mobile developers, EZL’s mobile application. For games developers, develop game in alignment with EZL’s strategy.)
  3. Participate in the activities such as design, tasks estimation, development, unit testing, releases and production support.
  4. Improve code quality and perform code reviews.
  5. Develop/maintain automated unit test scripts, perform unit testing and validation of requirements with BA/users/stakeholders.
  6. Perform investigation/troubleshooting of issues raised on mobile application/microservices/applications.
  7. Keep up-to-date of new technologies, explore and experiment technologies that will help to improve technical efficiencies.
  8. Provide training to end users and documentation to support knowledge transfer.
  9. Develop Proof-of-Concept for new ideation or initiatives.
  10. Identify areas of improvement, improve development efficiency and application quality.
  11. Conduct and lead code review session.

Experience:

  • Preferably with a Degree in Computer Science/Information Systems or relevant field.
  • More than 3 years on full stack development experience (both front-end and back-end).
  • Have knowledge/experience in Agile Methodology.
  • Experience in Kotlin, Java, vue.js, React.js and C#.
  • Experience in databases such as Azure SQL, Redis and Oracle.
  • Proficient in technology stacks or tools such as Spark or Spring Boot framework, Docker containers, Orchestration tools, Elastic Search & Kibana (ELK), Grafana, Jira and Confluence.

 

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.

 

If the above energises and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

__

We regret that only shortlisted candidates will be notified.

Who are we? 

At EZ-Link, we are more than just the people behind a card.

We are the enablers of connecting people, creating smoother journeys for the young and old.

For twenty years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

Responsibilities:

  • Design, build, automate, and maintain CI/CD pipelines for all the applications.
  • Understanding the build process for Java, Kotlin, NodeJS, or other languages and providing build support to the development team.
  • Deploy and manage monitoring tools of infrastructure performance, utilisation, and health.
  • Build and maintain a set of tools that enable developers to self-serve for most operational tasks.
  • Constant exploration of new technologies that will help to reduce cost and improve operational efficiencies.
  • Participation in occasional 24/7 on-call rotations to detect prod issues, investigate root causes, and execute remedy plans.

 

Requirement:

  • Bachelor’s degree in a relevant field (i.e., Computer Science or Software Engineering)
  • At least 5 years of relevant DevOps experience.
  • Must have strong experience in Azure.
  • Experience with containerisation and Kubernetes, preferably AKS.
  • Hands on experience with tools like Git, Jenkins, Nagios, Gradle, Maven, Nexus, ELK, Grafana etc.
  • Experience with Infrastructure as Code and Configuration Management tools.
  • Able to write scripts in Groovy.
  • Ability to work in a fast-paced, rapidly changing, Agile, competitive environment.
  • Self-motivated, proactive, driven individual.

 

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.

 

If the above energises and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

__

We regret that only shortlisted candidates will be notified.

Who are we? 

At EZ-Link, we are more than just the people behind a card.

We are the enablers of connecting people, creating smoother journeys for the young and old.

For twenty years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

What is the role about:

  • The person supports the Digital Platform Team by defining new product feature of the wallet and rewards features of the mobile application; these product strategies need to be aligned to the overall corporate strategies.
  • The person should have a good understanding of the
    • consumer research methodologies
    • product development cycle
    • success metrics of an effective rewards program
    • success factors of a wallet app with high engagement
  • The performance indicators for this role is based on the percentage growth in app downloads, monthly active users as well as rewards redemption rates.

 

Job description:

  • To identify and roll out innovative, in-demand and desirable wallet or rewards features that will increase the download, active users of the mobile application.
  • To review the existing rewards feature, identify, prioritize and roll-out changes that are required to make the rewards feature more attractive and effective in driving usage of the EZ-Link app or other EZ-Link products.
  • To define the product strategies of new features.
  • To conduct customer research or consumer studies to ensure existing product features stay relevant, new features are desired by users or address pain points of users.
  • To conduct testing for new features that are to be rolled out.

What is required for this role:

  • At least 4 to 5 years’ experience in the product development role with track record in successful launches of new product features.
  • The person must be able to work independently and collaborate with stakeholders to achieve collective outcomes, have good communication and presentation skills.
  • Experience in payment Fintech is preferred but not mandatory.

 

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.

 

If the above energises and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

__

We regret that only shortlisted candidates will be notified.

Who are we?

At EZ-Link, we are more than just the people behind a card.

We are the enablers of connecting people, creating smoother journeys for the young and old.

For twenty years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department

As a Business Analyst in the Project Management Office department, you will work closely with agile team members such as product owners and software developers and Scrum masters. Reporting to the Head of PMO, and working alongside a team of Business Analysts, you will be responsible for performing responsibilities that are critical to the delivery of EZ-Link’s products, and in doing so, be at the forefront of transformation in EZ-Link.

Roles & Responsibilities

You will:

  • Foster Agile principles and methods for requirement gathering
  • Understand the voice of stakeholders to capture the concerns/pain points and be actively involved in solutioning, design processes and opportunities
  • Have active participation in delivery squad/team from Inception workshops, Development sprint cycle and be involved Post Implementation Reviews.
  • Work closely with business units, technology teams and other relevant stakeholders to ensure that they are engaged and actively managed.
  • Gather requirements for IT related projects by conducting interviews, work flow analysis, process analysis, and observation sessions
  • Facilitate and clarify stakeholder’s needs and translating them into requirements, under product owner’s Scope and Direction.
  • Define requirements with a level of detail for User Stories, and specifying acceptance criteria that will be used by developers, QA and product owners to ensure that product owner intent is effectively captured

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.

If the above energises and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

An ideal candidate should have the following

  • Diploma or Bachelor’s Degree in Computer Science preferable
  • 1 to 2 years of experience in a Business Analyst or Requirements Analyst role
  • Passion for learning new technology
  • Good communication and listening skills
  • Well organised
  • Strong ability to work under pressure in a team and to prioritise tasks

__

We regret that only shortlisted candidates will be notified.

Who are we?

At EZ-Link, we are more than just the people behind a card.

We are the enablers of connecting people, creating smoother journeys for the young and old.

For twenty years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

Scope of Work

We are seeking for a highly motivated individual to join our Customer Service team.

As part of EZ-Link’s Customer Service team, the individual is to manage the needs and demands of our customers’ on their queries on EZ-Link’s products and services with quality customer service and to work closely with internal and external stakeholders to perform customer service duties including:

  • Managing customer communications via various customer service channels effectively
  • Providing exemplary customer service experience

Key Duties & Responsibilities:

  • Manage customer communications via customer service channels.  Create exemplary customer service experience by providing effective service encounters with both internal and external customers
  • Maintain discipline case management, monitor and execute timely and appropriate responses and actions
  • Investigate and resolve customer issues within stipulated SLA(s) with the required documentation in CRM
  • Conduct, monitor and facilitate through investigations to resolution
  • Accurately maintain records of all case details and internal/external communications, lapses and disruptions to the ongoing business
  • Keep proper records of all conversations in our call centre database in a comprehensible way and in accordance to Personal Data Protection Act (PDPA) and confidentiality standards
  • Build sustainable relationships and engage customers

 

Minimum Qualifications / Requirements:

  • Diploma or equivalent certifications
  • At least 2 years of customer service working experience
  • Proficient in written correspondence, Microsoft Office and CRM systems
  • Able to multi-task and manage time well
  • Meticulous and detail orientated
  • A good team player with ability to work well independently
  • Positive attitude and willing to take up challenges

__

We regret that only shortlisted candidates will be notified.

Who are we?

At EZ-Link, we are more than just the people behind a card.
We are the enablers of connecting people, creating smoother journeys for the young and old.

For twenty years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department

As a Senior Software Developer, you will work closely with Product Owners, Business Analysts and other team members. Reporting to the Head of Department, and working alongside a team of software professionals, you will develop and maintain functionalities to support EZ-Link’s Transit and Payment eco-system and legacy applications, and in doing so, be at the forefront of transformation in EZ-Link.

Roles & Responsibilities

  1. Work in the Agile team and work closely with Product Owners, Business Analysts and other team members to achieve common goals.
  2. Develop/maintain functionalities to support EZ-Link’s Transit and Payment eco-system and legacy applications. (For mobile developers, EZL’s mobile application. For games developers, develop game in alignment with EZL’s strategy.)
  3. Participate in the activities such as design, tasks estimation, development, unit testing, releases and production support.
  4. Improve code quality and perform code reviews.
  5. Develop/maintain automated unit test scripts, perform unit testing and validation of requirements with BA/users/stakeholders.
  6. Perform investigation/troubleshooting of issues raised on mobile application/microservices/applications.
  7. Keep up-to-date of new technologies, explore and experiment technologies that will help to improve technical efficiencies.
  8. Provide training to end users and documentation to support knowledge transfer.
  9. Develop Proof-of-Concept for new ideation or initiatives.
  10. Identify areas of improvement, improve development efficiency and application quality.
  11. Conduct and lead code review session.

 

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.

If the above energises and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

An ideal candidate should have the following

  • Preferably with a Degree in Computer Science/Information Systems or relevant field.
  • More than 3 years of software development experience.
  • Have knowledge/experience in Agile Methodology.
  • Experience in Kotlin, Java, vue.js, React.js and C#.
  • Experience in databases such as Azure SQL, Redis and Oracle.
  • Proficient in technology stacks or tools such as Spark or Spring Boot framework, Docker containers, Orchestration tools, Elastic Search & Kibana (ELK), Grafana, Jira and Confluence.
  • Experience or possess knowledge in Payments domain (eg. QR, payment flow), secured API/Web Service, OAuth security framework and JWE/JWS will be an advantage.
  • Well-organised, good interpersonal, multi-tasking and communication skills

__

We regret that only shortlisted candidates will be notified.

Who are we?

At EZ-Link, we are more than just the people behind a card.
We are the enablers of connecting people, creating smoother journeys for the young and old.

For twenty years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department

As a Quality Assurance Engineer, you will work closely with team members in an Agile team. You will work alongside your scrum team, whilst planning and executing testing for both mobile and back-end applications. In doing so, you will be at the forefront of transformation in EZ-Link.

Developing and prioritising test cases and scenarios well are some of the ways your success will be measured in EZ-Link. You will be part of contributing towards achieving results in your day-to-day role.

Roles & Responsibilities

You will:

  • Work in the Agile team and work closely with Product Owners, Business Analysts and other team members to achieve common goals
  • Conduct functional, re-test, thorough regression and performance test on mobile application, system and microservices
  • Analyse the test results and discuss fixes with developers
  • Estimate test effort, prioritise, plan and coordinate testing activities
  • Analyse and clarify requirements with stakeholders or Business Analyst
  • Setup automated testing framework, create and maintain detailed test cases/scenario and test scripts.
  • Keep up-to-date of new technologies, explore and experiment technologies that will help to improve QA testing framework and strategies.

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.

If the above energises and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

An ideal candidate should have the following

  • At least 3+ years of hands-on experience in automated testing.
  • Experience with Test/Mocking tools like Cucumber, Appium, Locust & WireMock.
  • Experience with software development tools like Git, Gradle & Jira Software.
  • Familiarity with agile based development methodologies.

We regret that only shortlisted candidates will be notified.