Why join us?
At EZ-Link, we are more than just the people behind a card. We are the enablers of connecting people, creating smoother journeys for the young and old.
For 19 years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.
Working hand in hand with the nation to build a truly smart and digital home, we have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth.
At the forefront, our app continues to lead new initiatives and collaborations that excite our users. Make a positive impact and join us on this fulfilling, incredible journey.
Life at EZ-Link
Passion & commitment
We embark on great things to make a difference, for Singapore.
Innovation
We think out-of-the-box for inspirations to create the best experience for our customers.
Empowerment
We listen and trust our people to take ownership and make sound decisions.
Growth & development
With a commitment to invest in our talent, we nurture and groom our employees through the provision of continuous learning and development opportunities in support of their personal and professional growth.
Work hard, play harder
Teamwork is key – we embrace social interactions to get to know our colleagues better.
We also believe in work-life balance.
Career Opportunities
To apply, please drop us an email at
hr@ezlink.com.sg
Who are we?
At EZ-Link, we are more than just the people behind a card.
We are the enablers of connecting people, creating smoother journeys for the young and old.
For twenty years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.
| Scope of Work: |
| · Manage end-to-end talent acquisition process
· Manage off-boarding process · Plan and manage employee engagement activities · Provide HR advice to employees |
| Key Duties & Responsibilities: | |
| 1) Talent Acquisition (for tech roles in Information Technology- Infrastructure & Security; Technology Development Group; Digital Platform Team; Data Team; Project Management Office)
· Creatively source candidates through various channels, and invent new channels · Manage end-to-end recruitment – to ensure hiring request form is in place, preparing and place job posting, CV screening/candidate sourcing, arrange interviews, conduct interviews), preparation of comp proposal and offer letter, pre-onboarding logistic arrangement (such as pre-employment medical check, prepare staff pass, complete seating/phone and IT arrangement), setting up new hire profile, setting up P-files, maintaining and updating employee records, update staff pass listing on new hires to ensure transport reimbursements are accurate, etc. · Manage the new hire on-boarding experience – new hire orientation (HR & Bi-Monthly BU Orientation) and on-boarding programme, new hire confirmation (prompting HOD for confirmation and complete performance appraisal form) · Partner with BUs in understanding their hiring needs, providing them advice, support and thought leadership around talent acquisition · Participate in industry events and build employer brand · Manage the work pass application and renewal for foreign workers, ensure the necessary employment procedures are completed in compliance with regulatory requirements · Manage temp staff recruitment with agencies when required |
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| 2) Off-boarding
· Complete exit clearance procedures which include conducting exit interview, facilitate work pass cancellation to MOM, where applicable for resignation/termination process
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| 3) Employee Engagement
· Plan and develop a structured engagement programme including team bonding activities, physical & mental wellbeing workshops, long service award, employee recognition awards, etc. to enhance employee engagement · Support the implementation of Employee Engagement pulse checks and bi-annual survey
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| 4) Others
· Assist in any EZ-Link HR events/activities/projects, if required · Updating EZL’s Organization Chart · Support the team on the performance management process (mid-year and year-end) · Arrange and process procurement and payment requests for respective areas when purchases are made
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Why EZ-Link?
We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.
If the above energises and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.
__
We regret that only shortlisted candidates will be notified.
Who are we?
At EZ-Link, we are more than just the people behind a card.
We are the enablers of connecting people, creating smoother journeys for the young and old.
For twenty years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.
Roles and Responsibilities
- To ensure accurate and prompt daily settlement of top ups and usages with Approved Bank, Approved Holder, Card Manager and/or Load/Merchant Acquirers
- To be responsible for performing daily funds settlement reconciliation, computation and funds transfer instructions so as to ensure accuracy of funds settlement to respective parties and compliance with established Operations Manual.
- To monitor the daily funds flow movement and settlement statistics so as to highlight for investigation to relevant departments/parties if there is any unusual surge in statistics or report issues/discrepancies and follow up on closure
- To prepare and ensure that all top up and usages are properly accounted for in journal entries and bank reconciliation for monthly closing for respective bank accounts.
- To maintain accurate and prompt statistics for billing and reporting.
- To process refunds and claims in accordance to agreed procedures for respective bank accounts. To prepare and analyse the liabilities, cash book and bank accounts for audit and statutory disclosure purposes.
- To be responsible for accurate and prompt cash book closing, monthly bank reconciliation, cash balance analysis & audit schedules for top up schemes/other assigned bank accounts.
- To prepare accurate cash balance analysis & audit schedules after monthly closing.
- To analyze & identify issues or discrepancies for the top up and follow up for closure with relevant parties.
- To provide and analyse 3-point reconciliation between cash book balance, liabilities and bank statement for statutory accounts disclosure
- To work closely with relevant stakeholders (internal and external) so as to provide effective procedures, support and insights to meet the financial budget targets for relevant products/services assigned.
- To be responsible for documenting standard operating procedures for own work portfolio, assist in review work and to streamline/automate relevant work processes so as to achieve operational efficiency.
Requirements
- Diploma in Accountancy, Banking, Finance or equivalent preferable
- Entry level candidates or with 1-2 years of experience
- Experience in accounting, cash management and cash book closing environment
- Preferably experience in daily funds clearing, settlement and reconciliation of financial/digital payment products including foreign currencies in banks or financial institutions is ideal
- Preferably possess knowledge of emerging payment products in Singapore and regional context
- Possess knowledge of relevant regulatory and compliance requirements
- Inquisitive mind to question status quo and drive improvements using automation tools and improve workflows.
- Team player with aptitude to learn and take on challenges
- Strong interpersonal and communication skills
- Meticulous and enjoys working in a fast-paced environment
Why EZ-Link?
We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.
If the above energises and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.
__
We regret that only shortlisted candidates will be notified.
Who are we?
At EZ-Link, we are more than just the people behind a card.
We are the enablers of connecting people, creating smoother journeys for the young and old.
For twenty years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.
Responsibilities:
- Align on Premise Servers, Cloud (Azure Preferred) infrastructure architecture security, compliance, performance and resilience
- Take care of the day-to-day operations and Security data structures by overseeing the organization security landscape
- Must have an in-depth understanding of vulnerabilities management systems and common security applications
- Need to conduct threat and risk analysis and provides essential suggestions. The professional help in performing research, testing, evaluation, and deployment of security procedures
- Resolve security issues and other data-related problems & take care of network traffic and internet connectivity data and reports on risks
- Conduct risk assessments and business impact analysis on new systems and technologies
- Be able to recognize the cyber attackers and report to the upper management. They have to keep an eye for external intrusions, attacks, and hacks
- Provide expertise and best practices for implementing cloud security (internal) and product security (external)
- Assess architectures and designs for security vulnerabilities and suggest and implement proper alternatives
- Remediate identified security flaws within our Infrastructure & Cloud platforms
- Build and maintain monitoring, auditing, and reporting frameworks that produce artifacts that support security and compliance needs
- Develop processes that produce artifacts that support security and compliance requirements
- Update virus protection software and data security systems to keep data and communication protected
- Maintain current knowledge and understanding of security and networking best practices to offer the best solutions and protection to the systems
Requirements:
- Degree or Diploma in higher in Information Technology, Computer Science, Engineering, or other Engineering or Technical discipline or equivalent relevant experience
- Minimum 3 – 4 years of experience with Security Best Practices, implementing enterprise-grade security solutions
- Significant knowledge of security best practices for client-server product architectures, focusing predominantly on cloud-based server development
- Experience in Administration of Windows & Linux/Unix Environment.
- Experience with cloud-based security management/IDS/IPS/SIEM tools, such as AlienVault, QRadar & ELK Elastic Search, etc.
- Experience extracting pertinent security data from SIEM solutions and Azure audit, logs, and reports
- Life-long learner – always looking to stay up to date with the latest attack vectors, vulnerabilities, remediation and protection paradigms, etc.
- Knowledge of Hardware Security Module (HSM), operation and management of the Security Keys
- Knowledge of one or more SSO methodologies (SAML, LDAP, MS AD)
- Experience in performing security vulnerability assessments, good familiarity with regulations like PCI and PSA.
- Knowledge of managing security certificates
- Self-motivated, proactive, driven individual
- Strong interpersonal, oral, and written communication skills
- Ability to work in a fast-paced, rapidly changing, Agile, competitive environment
- Ability to work independently and in group environments
Why EZ-Link?
We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.
If the above energises and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.
__
We regret that only shortlisted candidates will be notified.
Who are we?
At EZ-Link, we are more than just the people behind a card.
We are the enablers of connecting people, creating smoother journeys for the young and old.
For twenty years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.
Responsibilities:
- Design, build, automate, and maintain CI/CD pipelines for all the applications.
- Understanding the build process for Java, Kotlin, NodeJS, or other languages and providing build support to the development team.
- Deploy and manage monitoring tools of infrastructure performance, utilisation, and health.
- Build and maintain a set of tools that enable developers to self-serve for most operational tasks.
- Constant exploration of new technologies that will help to reduce cost and improve operational efficiencies.
- Participation in occasional 24/7 on-call rotations to detect prod issues, investigate root causes, and execute remedy plans.
Requirement:
- Bachelor’s degree in a relevant field (i.e., Computer Science or Software Engineering)
- At least 5 years of relevant DevOps experience.
- Must have strong experience in Azure.
- Experience with containerisation and Kubernetes, preferably AKS.
- Hands on experience with tools like Git, Jenkins, Nagios, Gradle, Maven, Nexus, ELK, Grafana etc.
- Experience with Infrastructure as Code and Configuration Management tools.
- Able to write scripts in Groovy.
- Ability to work in a fast-paced, rapidly changing, Agile, competitive environment.
- Self-motivated, proactive, driven individual.
Why EZ-Link?
We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.
If the above energises and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.
__
We regret that only shortlisted candidates will be notified.
Who are we?
At EZ-Link, we are more than just the people behind a card.
We are the enablers of connecting people, creating smoother journeys for the young and old.
For twenty years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.
Scope of Work:
• Supporting Role in Platform Management – Ecommerce & Vending Machine Management
• Administrative Role – thematic
Key Duties & Responsibilities:
1) Digital Sales (eCommerce) and Smart Retail (Vending) Channels
To support eCommerce & Smart Retail Channel Executive & Manager in these areas
• Management of Online Sales Portal
• Management of marketplace platform
• Management of Vending Machine/Kiosk Channel
• Coordination with internal and external stakeholders for product launches
• Liaising with internal and external stakeholders on stocks and logistic arrangement
• Liaising with Customer Service Team to address related customer service matters
• Liaising with Finance & Vendors to facilitate timely settlement
2) Thematic Product
To support Thematic Executive
Why EZ-Link?
We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.
If the above energises and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.
__
We regret that only shortlisted candidates will be notified.
Who are we?
At EZ-Link, we are more than just the people behind a card.
We are the enablers of connecting people, creating smoother journeys for the young and old.
For twenty years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.
Scope of Work
We are seeking for a highly motivated individual to join our Customer Service team.
As part of EZ-Link’s Customer Service team, the individual is to manage the needs and demands of our customers’ on their queries on EZ-Link’s products and services with quality customer service and to work closely with internal and external stakeholders to perform customer service duties including:
- Managing customer communications via various customer service channels effectively
- Providing exemplary customer service experience
Key Duties & Responsibilities:
- Manage customer communications via customer service channels. Create exemplary customer service experience by providing effective service encounters with both internal and external customers
- Maintain discipline case management, monitor and execute timely and appropriate responses and actions
- Investigate and resolve customer issues within stipulated SLA(s) with the required documentation in CRM
- Conduct, monitor and facilitate through investigations to resolution
- Accurately maintain records of all case details and internal/external communications, lapses and disruptions to the ongoing business
- Keep proper records of all conversations in our call centre database in a comprehensible way and in accordance to Personal Data Protection Act (PDPA) and confidentiality standards
- Build sustainable relationships and engage customers
Minimum Qualifications / Requirements:
- Diploma or equivalent certifications
- At least 2 years of customer service working experience
- Proficient in written correspondence, Microsoft Office and CRM systems
- Able to multi-task and manage time well
- Meticulous and detail orientated
- A good team player with ability to work well independently
- Positive attitude and willing to take up challenges
__
We regret that only shortlisted candidates will be notified.
Who are we?
At EZ-Link, we are more than just the people behind a card.
We are the enablers of connecting people, creating smoother journeys for the young and old.
For twenty years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.
The department
As a Senior Software Developer, you will work closely with Product Owners, Business Analysts and other team members. Reporting to the Head of Department, and working alongside a team of software professionals, you will develop and maintain functionalities to support EZ-Link’s Transit and Payment eco-system and legacy applications, and in doing so, be at the forefront of transformation in EZ-Link.
Roles & Responsibilities
- Work in the Agile team and work closely with Product Owners, Business Analysts and other team members to achieve common goals.
- Develop/maintain functionalities to support EZ-Link’s Transit and Payment eco-system and legacy applications. (For mobile developers, EZL’s mobile application. For games developers, develop game in alignment with EZL’s strategy.)
- Participate in the activities such as design, tasks estimation, development, unit testing, releases and production support.
- Improve code quality and perform code reviews.
- Develop/maintain automated unit test scripts, perform unit testing and validation of requirements with BA/users/stakeholders.
- Perform investigation/troubleshooting of issues raised on mobile application/microservices/applications.
- Keep up-to-date of new technologies, explore and experiment technologies that will help to improve technical efficiencies.
- Provide training to end users and documentation to support knowledge transfer.
- Develop Proof-of-Concept for new ideation or initiatives.
- Identify areas of improvement, improve development efficiency and application quality.
- Conduct and lead code review session.
Why EZ-Link?
We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.
If the above energises and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.
An ideal candidate should have the following
- Preferably with a Degree in Computer Science/Information Systems or relevant field.
- More than 3 years of software development experience.
- Have knowledge/experience in Agile Methodology.
- Experience in Kotlin, Java, vue.js, React.js and C#.
- Experience in databases such as Azure SQL, Redis and Oracle.
- Proficient in technology stacks or tools such as Spark or Spring Boot framework, Docker containers, Orchestration tools, Elastic Search & Kibana (ELK), Grafana, Jira and Confluence.
- Experience or possess knowledge in Payments domain (eg. QR, payment flow), secured API/Web Service, OAuth security framework and JWE/JWS will be an advantage.
- Well-organised, good interpersonal, multi-tasking and communication skills
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We regret that only shortlisted candidates will be notified.