Make a change with us Be part of our team – join us!

Why join us?

At EZ-Link, we are more than just the people behind a card. We are the enablers of connecting people, creating smoother journeys for the young and old.

For 19 years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

Working hand in hand with the nation to build a truly smart and digital home, we have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth.

At the forefront, our app continues to lead new initiatives and collaborations that excite our users. Make a positive impact and join us on this fulfilling, incredible journey.

Life at EZ-Link

icon-passion-commitment

Passion & commitment

We embark on great things to make a difference, for Singapore.

icon-innovation

Innovation

We think out-of-the-box for inspirations to create the best experience for our customers.

icon-empowerment

Empowerment

We listen and trust our people to take ownership and make sound decisions.

icon-growth-development

Growth & development

We listen and trust our people to take ownership and make sound decisions.

Work hard, play harder

Teamwork is key – we embrace social interactions to get to know our colleagues better.
We also believe in work-life balance.

Career opportunities

To apply, please drop us an email at

Who are we?

At EZ-Link, we are more than just the people behind a card.

We are the enablers of connecting people, creating smoother journeys for the young and old.

For nineteen years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department

As an Executive in the Product Partnership & Sales department, you will work closely with vendors, licensors and product manufacturers for product launches. Reporting to the AVP / Senior Executive, and working alongside a team of Product Sales professionals, you will manage product & business development, product sales, marketing and account servicing , and in doing so, be at the forefront of transformation in EZ-Link.

Roles & Responsibilities

You will focus on the following areas for Tourist Pass Products (Singapore Tourist Passes & Tourism):

Product Development & Management

  • End-to-end product management from idea creation of product to after sales. To develop, enhance and manage the product in all aspects.
  • Assisting Manager to develop and lead the business strategies for the related product business and drive the new product road maps.
  • Support Manager in product and project initiative and guide the various support teams to achieve in strategies and key deliverables.
  • Responsible for establishing product pricing, positioning, product campaigns, and commercial plans and initiatives.

Business Analyst Role for Tourism Products

  • To analyze market and documents the market environment
  • To identify consumers’ needs and work with relevant stakeholders in improving processes, products, service.
  • To develop user stories with objectives to enhance the customer journey
  • To drive and maintain digitalization of the product

Product Sales and Account Servicing (Channel Sales and Corporate Sales)

  • Manage sales Channel and drive revenue.
  • Develop and grow current sales channels, and penetrate new markets and new accounts to ensure sales objectives and KPIs are met.
  • Identify and attend to potential sales lead.
  • Drive commercial excellence and sales efficiency.
  • To issue Sales Quotation and follow with stock preparation, payment and delivery.
  • Provide customer service and support to the request of the partners.
  • Monitor sales activities, growth, development and performance.
  • Build rapport and account servicing to both Corporate Sales Partners and Channel Partners.

Business Development (Merchant Acquisition and Partnership)

  • To build strong relationship with existing partners.
  • Explore and seek new partnership opportunity.
  • Gather market information, analyzing the trends, the competition as well as customer needs in order to find new opportunities of growth.
  • Collaborate with partners for special projects and campaigns.


Product Marketing

  • To work closely with internal Marcom & partners to support marketing campaign.
  • To develop and drive Marketing Campaign to increase awareness and sales.
  • Implement, lead and drive sales and marketing activities in for the products.
  • Ensure product information on all communication platforms and collaterals are accurate.
  • Create a Tourism Ecosystem and online presence
  • To work with Partners Marcom to drive traffic and generate revenue from the Tourism product website and IG account.

Tourism

  • To collaborate with partners to offer tourism products to EZ-Link customer base.

Others

  • Support adhoc projects & portfolio

 

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.

If the above energizes and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

An ideal candidate should have the following

  • Degree or Diploma in Business/Tourism or related field
  • Effective communication and interpersonal skills
  • Good initiative, Resourceful, Self- motivated, Independent & team player.
  • Digital Product Management experience would be preferred.
  • Tourism & Partnership Management experience will be an advantage

We regret that only shortlisted candidates will be notified.

Who are we?

At EZ-Link, we are more than just the people behind a card.
We are the enablers of connecting people, creating smoother journeys for the young and old.

For nineteen years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department

As a Manager, you will work closely with internal and external stakeholders in an agile environment. Reporting to the Head of Department on regulatory and legislative compliance matters, you will work alongside a team of Legal & Compliance professionals and stakeholders from various departments. In doing so, you will be at the forefront of transformation in EZ-Link.

Ownership of AML policies and procedures, supervise and lead for AML Compliance Operations Team, including AML/CFT activities are how we define and measure success in EZ-Link. You will be part of contributing towards achieving results in your day-to-day role.

Roles & Responsibilities

You will:

  • Review of applicable compliance legislation, drafting and update of regulatory/compliance policy and procedures, including AML Policies and procedures
  • Responsible for monitoring and ensuring compliance to relevant legislation, namely Payment Services Act (PSA)
  • Liaison with appointed auditors for annual PSA audit and liaison for ad hoc requests and directives from regulators
  • Management and submission of regulatory reports to MAS
  • Oversight and management of Compliance ops team to ensure compliance with AML Policy, handbook and procedures
  • Subject Matter Expert on Compliance and AML/CTF to product teams

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.

If the above energizes and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

An ideal candidate should have the following

  • Degree from a recognized university or professional qualification in accounting, law, business or related field
  • Proven experience of at least 5 years in the following:

– Professional law or accounting or consultancy service firms involved in regulatory compliance engagements and/or;

– Financial institutions in regulatory compliance (controller role) or compliance audit role.

– Management of Anti-money laundering and Countering of Terrorist Financing activities

  • Good interpersonal and communication skills, excellent analytical skills
  • Positive attitude and meticulous in work
  • Able to work individually as well as a team
  • Driven with problem solving skills and good at alternative thinking

 

We regret that only shortlisted candidates will be notified.

Who are we?

At EZ-Link, we are more than just the people behind a card.
We are the enablers of connecting people, creating smoother journeys for the young and old.

For nineteen years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

Job Description

You will conduct risk-based financial, operational, value-for-money and other audits and advisory projects. You will be responsible for various aspects of the audit including risk assessment, planning and conducting audits covering operational processes and systems, using audit software for data analyses and work paper documentation, preparing reports and communicating results to Management and Audit Committee/Board.

Job Requirements

  • Tertiary Qualification in Accounting, Finance, Business Administration or equivalent
  • Professional qualifications such as CA, CIA or CISA is preferred
  • 3 – 5 years’ relevant experience in financial, operational and compliance audits with at least 2-3 years internal audit
  • Proficient in internal control policies and business process controls
  • Meticulous with strong planning, analytical and problem-solving skills
  • Able to work in teams as well as independently with minimal supervision
  • Good report writing, communication and interpersonal skills
  • Experience in Data or Business Analytics tools would be an added advantage

 

We regret that only shortlisted candidates will be notified.

Who are we?

At EZ-Link, we are more than just the people behind a card.
We are the enablers of connecting people, creating smoother journeys for the young and old.

For nineteen years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department

As an Assistant Manager, you will work closely with CS team and other stakeholders in the company. Reporting to the CS Manager, and working alongside a team of Customer Service representatives, you will co-drive all customer service activities related to EZ-Link products and services via the various service touch points, to ensure overall achievement of CS SLAs, and in doing so, be at the forefront of transformation in EZ-Link.

Roles & Responsibilities

You will:

  • Assist CS Manager to oversee the entire Customer Service Portfolio in EZ-Link, and alignment with the company’s objectives and digital transformation.
  • Co-drive all customer service activities related to EZ-Link products and services via the various service touch points, to ensure overall achievement of CS SLAs
  • Interact with staff of all levels and Departments, and ensure that the company is able to abide by the EZ-Link Customer Charter
  • Monitor and improve the overall performance of the teams’ operations, and service platforms

Project Management

  • Assist CS Manager on delivery of projects
  • Work closely with vendor on project progression to ensure smooth execution of projects
  • Facilitate discussion, decision making processes on project progression, utilizing agile way of working
  • Ensure proper resource allocation within allocated budget
  • Track project performance to monitor and track performance accordingly
  • Able to update management and HOD timely

Service Quality Assurance

  • Review feedbacks from customers and customer service officers in formulating improvements to current services and developing new services. Where necessary, highlight areas of concerns with other Departments of the organization on possible enhancements/improvements.
  • To keep an updated manual of EZL product/service information, processes and FAQs which are used by CS team and outsourced call centre, and provide refresher training to Call Centre Team on EZL’s products and services.
  • Facilitate improvement progress with collaboration from internal and external stakeholders
  • Conduct call audits and project trainings for CS staff and Call Centre

An ideal candidate should have the following:

  • Degree/Diploma or equivalent certifications
  • At least 3 years of working experience in Customer Service and Project Management, preferably familiar in Agile methodology
  • Excellent verbal and written communication skills
  • Excellent multi-tasking skills
  • Ability to perform under pressure
  • Ability to work independently and be a good team player
  • Positive learning attitude to review incumbent processes constantly
  • Experienced in handling outsourced vendors

 

We regret that only shortlisted candidates will be notified.

Who are we?

At EZ-Link, we are more than just the people behind a card.

We are the enablers of connecting people, creating smoother journeys for the young and old.

For nineteen years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department

As a team member of Digital Lifestyle & Payments, your key job responsibilities are to accomplish assigned revenue targets, proliferate acceptance points and usages through strategic partnerships, programs and campaigns.

You must remain knowledgeable, be updated on changes and developments in the payment industry, as well as the overall business landscape.

Roles & Responsibilities

You will:

  • Develop good working relationships with merchant acquirers to identify and establish healthy sales pipelines, as well as product roadmaps
  • Achieve revenue targets and other corporate objectives
  • Generating new business opportunities in various industries/segments for payment solutions
  • Illustrates clearly on the values about our payment solutions to aspiring retailers/merchants
  • Work with internal and external stakeholders, as well as merchants to conceptualize and create campaigns driving awareness and usages
  • Work with internal and external stakeholders to elicit, analyze and validate changes or developments primarily for EZ-Link card payment solution
  • Provide assistance and support on matters related to EZ-Link Test Lab and facilitate terminal certifications according to the specified test cases
  • Any other duties as assigned by Reporting Officer

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.

If the above energizes and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

An ideal candidate should have the following

  • Diploma or Degree in any relevant industry
  • Preferably 2 years in payments industry. No experience will be considered for Executive position.
  • Strong interpersonal and communication skills
  • Good with figures and able to understand, prepare and articulate basic business model/case
  • Decent analytical and business judgement skills
  • Able to work autonomously as well as a good team player during respective situations
  • Excellent relationship management skills and able to interact well with multiple stakeholders across all job functions

We regret that only shortlisted candidates will be notified.

Who are we?

At EZ-Link, we are more than just the people behind a card.

We are the enablers of connecting people, creating smoother journeys for the young and old.

For nineteen years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department

As a Scrum Master, you will work closely with your team members in an Agile team setting. Reporting to the Head of Project Management Office, and working in an Agile team, you will be in charge of facilitating technological projects in the company, and in doing so, be at the forefront of transformation in EZ-Link.

Monitoring & tracking project deliverables, organising and facilitating Agile ceremonies are some ways on how we define and measure success in EZ-Link. You will be part of contributing towards achieving results in your day-to-day role.

Roles & Responsibilities

You will:

  • Guide teams and organisation on how to use Agile/Scrum practices and values to delight customers
  • Guide the project team on getting the most out of self-organisation
  • Assess the Scrum Maturity of the team and organisation and guide the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
  • Be in charge of removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment
  • Organise and facilitate daily stand-ups, conduct requirement estimation, sprint & release planning, showcase, retrospectives, and other related team meetings
  • Facilitate discussions, decision making process, and handle conflict resolution
  • Assist with internal and external communication between various stakeholders
  • Support the Product Owner, especially on maintaining the product backlog

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.

If the above energizes and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

An ideal candidate should have the following:

  • Preferably 2 years working experience as a Scrum Master in an agile environment
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
  • Understand common Agile practices and iterative development practices
  • Awareness and experience with widely successful Agile techniques
  • Experience in team management with the ability to lead and coordinate multi-teams
  • Good communication skills
  • Ability to cope with tight deadlines and adhere to the delivery plan

 

We regret that only shortlisted candidates will be notified.

Who are we?

At EZ-Link, we are more than just the people behind a card.

We are the enablers of connecting people, creating smoother journeys for the young and old.

For nineteen years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department
As an Associate specialist, Azure Cloud you will work closely with team member & vendors. Reporting to the Head of IT Infrastructure & Security, and working alongside a team of Infrastructure & Security professionals, you will ensure that IT infrastructures and security services operate smoothly for your users, and in doing so, be at the forefront of transformation in EZ-Link.
Maintaining, troubleshooting and ensuring compliance in the IT Infrastructure systems and network are how we define and measure success in EZ-Link. You will be part of contributing towards achieving results in your day-to-day role.

Roles & Responsibilities
You will enable the transformation of our Cloud development and operations practices. As a Cloud specialist, you should have a solid understanding of cloud services and be able to lead a team of cross-functional application developers, infrastructure engineers, and security specialists to promote cloud-first architecture and implementations. You will also be responsible for supervising teams to create an atmosphere of trust; seeking diverse views to encourage improvement and innovation; participating in various cloud enablement and advocacy activities, and coaching associates on various deployment models of Cloud.

You should be able to implement large-scale cloud implementations and effectively address information governance and security challenges associated with running workloads on public clouds.
• Provide security architecture support for build, migration, and operation of Azure cloud infrastructure
• Research and evaluate emerging cloud technologies and proactively recommend areas where they can bring business value.
• Develop aspects of the cloud migration initiative, including its impact on infrastructure, networks, and security.
• Define standards and best practices by conducting POCs for new cloud technologies leveraged by the development organization and engineering teams
•Develop a baseline for deliverables to include; network access, restriction of internet-facingresources within the cloud platform, provision and configure computer resources within Azureenvironment
•Provide expertise and serve as subject matter expert regarding Cloud for both infrastructure andapplications in Microsoft Azure
•Work with application teams with their digital Transformation goals and achieve exceptionalresults retaining maximum associate satisfaction
•Work with the IT Security Team, Solution Architects and Security Operations teams with anysecurity-related issues
•Develop, maintain and drive a culture of continuous enhancement for a robust knowledgemanagement system for the Cloud Operations team
•Establish a continuous improvement plan for Cloud Operations, including technology reviews,root cause analysis, action reports analysis, and cloud portfolio review to ensure adequateinfrastructure to provide a suitable operating environment(s) for critical applications.
•Conceptualizing, presenting and executing ideas within a tight schedule, with particularemphases on serving as a technical lead on development projects with on-prem and cloud, or ateam lead or architect across multiple software development projects
•Demonstrate extensive abilities as a lead: supervising teams to create an atmosphere of trust;seeking diverse views to encourage improvement and innovation; participating in various cloudenablement and advocacy activities, and coaching associates on various deployment models ofCloud
•Proven extensive ability to develop Cloud strategy; as well as write, communicate, facilitate, andpresent cogently; to and/or for all levels of IT audiences, and management, includingpresentations, training, and executive briefings
a) Advise application team with azure security
b) Develop a migration strategy for azure security components and overall application components
c) Define the operating procedure in a cloud environment
d) Support with performance tuning and testing activity

Minimum of 1 year as a contributor to the design of distributed and highly available cloud solutions.

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.

If the above energizes and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

An ideal candidate should have the following:
•Bachelor’s Degree in Computer Science or related analytical field, or equivalent experience.
•Minimum of 3-5 years of deploying and supporting cloud services in a large-scale environment.
•Minimum of 3-5 years of experience in one or more cloud providers.
•Minimum of 3-5 years of experience writing in a scripting language that implemented a deployment to the cloud or supported a cloud workload.
•Minimum of 2 years experience working with relational SQL databases and/or NoSQL databases.
•Practical knowledge of web application security.
•An interest in learning new technology
•Excellent communication and interpersonal skills
•Strong ability to work with different teams and to prioritise tasks
•Able to work independently with integrity under minimal supervision and effectively within a team.
•Provide innovative ideas to the team & strong team player.

It would be advantageous if you have knowledge in:
•Microsoft Azure Cloud Administration
•Systems Administration for Windows / Azure Active Directory
•Knowledge in migration to Azure Cloud
•Knowledge in DevSecOps and Agile practice

We regret that only shortlisted candidates will be notified.

Who are we?

At EZ-Link, we are more than just the people behind a card.

We are the enablers of connecting people, creating smoother journeys for the young and old.

For nineteen years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department

As a Senior Executive, you will work closely with team member, member from other departments & vendors. Reporting to the Manager, and working alongside a team of Infrastructure & Security professionals, you will ensure that IT infrastructures and security services operate smoothly for your users, and in doing so, be at the forefront of transformation in EZ-Link.
Maintaining, troubleshooting and ensuring compliance in the IT Infrastructure systems and network are how we define and measure success in EZ-Link. You will be part of contributing towards achieving results in your day-to-day role.

Roles & Responsibilities

You will:
• Ensure that all IT Infrastructures, operations and security services operate smoothly without interruption
• Maintain IT Infrastructure Systems/Network inventory
• Plan, procure and deploy new servers and equipment in EZL Data Centre and Cloud environment
• Maintain and administer IT Systems/Network, Cyber Security Services, EZL Secure clouds and other off-premise hosted environments
• Review and ensure Network/Systems is compliant with IT Security
• Manage Network/Systems backup and disaster recovery operations
• Manage System/Network user accounts
• Diagnose, troubleshoot and resolve IT network/system/security issues and provide post-incident analysis
• Manage, operate & administer Security Information Event Management (SIEM) Appliances.
• Drive and establish Information Security Policy framework and lead the policy development
• Support the implementation of information security architecture, security and risk management best practices and systems/processes to ensure information protection
• Maintain, drive review sessions and edit the formal IT Security policy documents, which are the basis for security related implementations and activities.
• Monitor information security practices. Conduct regular reviews, analysis of relevant security processes, reports and logs and manage policy violations.
• Provide regular updates on security related activities and incidences to the management via comprehensive dashboards and presentations
• Establish and maintain the collaboration with other teams including IT and business departments while communicating security risk to audience from different background/levels
• Maintain awareness of industry best practice and regulatory changes pertaining to information security areas

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.
If the above energizes and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

An ideal candidate should have the following:
Degree or Diploma in Information Technology or Computer Engineering or related discipline
• 3-5 years of experience in an IT Security/Network/Systems role, with familiarity in the following:
• Network configurations for Local Area Network (LAN) & Wide Area Network (WAN)
• Systems configuration in with Windows/Linux Server environment
• Systems configuration in Cloud environment as a System Administrator
• System/Network virtualization especially for VMWare
• Microsoft Active Directory Access control System Administration & Network Security
• An interest in learning new technology
• Excellent communication and interpersonal skills
• Strong ability to work with different teams and to prioritize tasks
• Able to work independently with integrity under minimal supervision and effectively within a team.
• Provide innovative ideas to the team & strong team player.
It would be advantageous if you have knowledge in
• Strong Firewall & Network Administration
• Strong in Microsoft Azure cloud Administration
• Strong in Windows & Linux System Administration
• Knowledge in DevSecOps and Agile practice

We regret that only shortlisted candidates will be notified.

Who are we?

At EZ-Link, we are more than just the people behind a card.

We are the enablers of connecting people, creating smoother journeys for the young and old.

For nineteen years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department

As an Associate/Senior Associate in the Finance (Funds Management & Product Partnering) team, you will work closely with internal and external stakeholders. Reporting to the Senior Manager, and working alongside a team of finance professionals, you will be responsible for the daily funds management operations and support for product/service partnering.

Being responsible for accurate and prompt daily settlement and reconciliation of top-ups and usages with Banks and Merchant Acquirers and monthly cash book closing, cash balance analysis  are how we define and measure success in EZ-Link. You will be part of contributing towards achieving results in your day-to-day role.

Roles & Responsibilities

You will:

  1. Ensure accurate and prompt daily settlement of top ups and usages with Approved Bank, Approved Holder, Card Manager and/or Load/Merchant Acquirers
    • Perform daily funds settlement reconciliation, computation and funds transfer instructions so as to ensure accuracy of funds settlement to respective parties and compliance with established Operations Manual.
    • Monitor the daily funds flow movement and settlement statistics so as to highlight for investigation to relevant departments/parties if there is any unusual surge in statistics or report issues/discrepancies and follow up on closure.
    • Prepare and ensure that all top up and usages are properly accounted for in journal entries and bank reconciliation for monthly closing for respective bank accounts.
    • Maintain accurate and prompt statistics for billing and reporting.
    • Process refunds and claims in accordance to agreed procedures for respective bank accounts.
    • Prepare and analyse the liabilities, cash book and bank accounts for audit and statutory disclosure purposes.
  2. Be responsible for accurate and prompt cash book closing, monthly bank reconciliation, cash balance analysis & audit schedules for top up schemes/other assigned bank accounts.
    • Prepare accurate cash balance analysis & audit schedules after monthly closing.
    • Analyse & identify issues or discrepancies for the top up and follow up for closure with relevant parties.
    • Provide and analyse 3-point reconciliation between cash book balance, liabilities and bank statement for statutory accounts disclosure
  3. Work closely with relevant stakeholders (internal and external) so as to provide effective procedures, support and insights to meet the financial budget targets for relevant products/services assigned.
  4. Be responsible for documenting standard operating procedures for own work portfolio, assist in review work and to streamline/automate relevant work processes so as to achieve operational efficiency.
  5. Collaborate with respective stakeholders to identify, or initiate change and be part of the team to implement process automation so as to deliver operational targets.

Why EZ-Link?

We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users.

If the above energizes and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

An ideal candidate should have the following

  • Bachelor’s Degree in Accountancy, Banking, Finance or equivalent preferable
  • Experience in accounting, cash management and cash book closing environment
  • Experience in daily funds clearing, settlement and reconciliation of financial/digital payment products including foreign currencies in banks or financial institutions is ideal
  • Possess knowledge of emerging payment products in local and regional context
  • Possess knowledge of relevant regulatory and compliance requirements
  • Team player with aptitude to learn and take on challenges
  • Strong interpersonal and communication skills
  • Meticulous and enjoys working in a fast-paced environment

We regret that only shortlisted candidates will be notified.