Please inform both EZ-Link and Touch ‘n Go to terminate the EZ-Link purse and the Touch ‘n Go purse respectively.
If you have misplaced your card, you can instantly submit your request to block your EZ-Link purse via the EZ-Link app if you have previously added the card into your account.
To terminate the EZ-Link purse in your EZ-Link x Touch ‘n Go Motoring Card, please contact EZ-Link at (+65) 6496 8300 from Monday – Sunday, 8 am to 6 pm, excluding public holidays. During non-operating hours, you may leave a voice mail and EZ-Link will contact you within the next working day. In your voice mail, please provide your name, contact number and EZ-Link CAN ID (which can be found in your EZ-Link App if you have previously added the card into your account).
To terminate the Touch ‘n Go purse, please contact Touch ‘n Go Careline at;
- Facebook and Twitter @MyTouchnGo
- Email to email@example.com
- Telephone +603-2714 8888 (Effective 7th December 2019, our careline operating hours will be changed to 7:30am to 7:30pm daily (including public holidays)