Restriction on use of the EZ-Link Digital Wallet

  1. You must use your PIN number or biometric information to access and use the Digital Wallet. You are responsible for safekeeping and maintaining the confidentiality of your PIN number. You must not disclose to any person your PIN number and shall not authorize any person to use your PIN number for any purpose whatsoever. You agree to take reasonable measures and all due care to protect your PIN number against misuse by third parties;
  2. You should quickly reset your PIN number should you notice that your Digital Wallet has been accessed without your consent;
  3. You consent to receiving “push notifications” and email and/or SMS notifications from EZ-Link relating to your access to and use of the Digital Wallet.
  4. You acknowledge and agree that:
    1. the access to and use of the Digital Wallet is offered to you on an “as available, where available” basis;
    2. top up to your Digital Wallet can be done through MasterCard or Visa credit/debit cards. EZ-Link shall deduct the money from your designated source of funds and load it to the Digital Wallet;
    3. you are solely responsible and liable for any access to use of the EZ-Link App effected through the use of your Password, notwithstanding that your Password may have been used by any other person without your knowledge or authority;
    4. EZ-Link is not held responsible and liable for any wrongly configured purchases, whether of purchase value or recipient;
    5. you will ensure your mobile number is kept up to date on the EZ-Link App;
    6. you will access the Digital Wallet Management Portal with your EZ-Link App log-in details should you decide to terminate this application and trigger refund of the remaining balance from the Digital Wallet to a designated local Bank Account which you will input via the Digital Wallet Management Portal
  5. Various limits have been implemented to safeguard the potential losses and you are aware that;
    1. Maximum amount the Digital Wallet can contain at any one time is $500;
    2. Any configured top-up amount that will cause the Digital Wallet balance to exceed the maximum stored amount in the Digital Wallet will automatically block the top-up and trigger an error message;
  6. EZ-Link reserves the right to investigate complaints or reported violations of these Terms and to take any action EZ-Link deems appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials or regulators and disclosing any information necessary or appropriate to such persons without any further notification to you;
  7. EZ-Link may, in its sole discretion, change, add or remove any feature or functionality of the Digital Wallet at any time without any prior notice. Your continued use of the EZ-Link App shall be deemed to be your conclusive acceptance of such changes;
  8. EZ-Link reserves the right to impose, change and/or amend at any time the fees payable for your access to and use of the Digital Wallet. Such changes shall be deemed effective upon posting on the website and your continued access to and use of the EZ-Link App shall be deemed to be your conclusive acceptance of such changes;
  9. For the avoidance of any doubt, you acknowledge and agree that the use by you of any mobile services in connection with your access to and use of the Digital Wallet may entail additional charges with the respective mobile service providers and you shall be solely responsible and liable for such charges where applicable